BSNC 2055 FINAL EXAM QUESTIONS AND ANSWERS 2026 WITH ACCURATE SOLUTION.
what is it called when we feel safe to express ideas, concerns, to speak up when we have questions and
to admit errors without fear of repercussion? - (ANSWER)psychological safety
what happens when psychological safety is missing? - (ANSWER)healthcare providers will not speak up
what are the top three reasons why healthcare providers won't speak up? - (ANSWER)1. fear of being
viewed negatively
2. feeling like they don't have enough experience to speak up
3. feeling that the hierarchy is intimidating/unsupportive
what is quality? - (ANSWER)provision of safe, ethical, and efficient care
what is safety? - (ANSWER)reduction of unsafe acts within the healthcare system
what are the three things that safety culture requires? - (ANSWER)1. trust
2. recognition of the importance of safety
3. agreement that error-preventing strategies are effective in improving safety
what is a just culture? - (ANSWER)a value of reporting errors and taking accountability
what does a just culture encourage? - (ANSWER)encourages the sharing and disclosure among
healthcare professionals and people will not be punished for flawed systems
what 4 things does transparency include? - (ANSWER)1. open communication
2. sharing of information about client care
3. planning with the clients
4. adverse data
,BSNC 2055 FINAL EXAM QUESTIONS AND ANSWERS 2026 WITH ACCURATE SOLUTION.
what two things are the foundation for effective teamwork, collaboration and patient safety? -
(ANSWER)a culture of safety and psychological safety
what does SBAR stand for? - (ANSWER)1. situation
2. background
3. assessment
4. recommendation
what SBAR fails, what do we use? - (ANSWER)CUS
what does CUS stand for? - (ANSWER)1. concerned
2. uncomfortable
3. safety issue
what is an example of voicing your concern using CUS? - (ANSWER)"I am concerned about this patient's
pain level when changing their brief"
what is an example of stating uncomfortability when using CUS? - (ANSWER)"I am uncomfortable
continuing this patient's brief change while they are in so much pain"
what is an example of stating the safety issue when using CUS? - (ANSWER)"I have re-assessed the
situation and need to treat the pain before continuing because this is unsafe for the patient"
how does psychological safety being absent impact patient safety? - (ANSWER)not feeling comfortable
speaking up leads to impacted team communication and functioning, impacting client safety
what does clear communication ensure? - (ANSWER)safe, competent, and client-centered care
what can breakdowns in communication lead to? - (ANSWER)adverse events and death
, BSNC 2055 FINAL EXAM QUESTIONS AND ANSWERS 2026 WITH ACCURATE SOLUTION.
what are 4 situations when breakdowns in communication are most likely to occur? - (ANSWER)1. shift
handover
2. receiving orders
3. telephone conversations
4. language barriers
how am i as a student nurse linked to my client's safety? - (ANSWER)through nursing standards
what are the 3 attributes of communication? - (ANSWER)1. complementary exchange
2. context
3. learned skill
what is most important in the chain of communication? - (ANSWER)context
what is incivility? - (ANSWER)being rude or disrespectful/spreading rumors in response to working under
stress but not intending to cause harm
how can incivility be addressed? - (ANSWER)as a whole team or 1:1 basis
what is incivility less actionable then? - (ANSWER)bullyinh
what can incivility lead to? - (ANSWER)lateral violence
what is lateral violence? - (ANSWER)workplace bullying between colleagues
what percent of nurses are affected by incivility? - (ANSWER)44-85%
what health does incivility impact? - (ANSWER)mental and physical
what is it called when we feel safe to express ideas, concerns, to speak up when we have questions and
to admit errors without fear of repercussion? - (ANSWER)psychological safety
what happens when psychological safety is missing? - (ANSWER)healthcare providers will not speak up
what are the top three reasons why healthcare providers won't speak up? - (ANSWER)1. fear of being
viewed negatively
2. feeling like they don't have enough experience to speak up
3. feeling that the hierarchy is intimidating/unsupportive
what is quality? - (ANSWER)provision of safe, ethical, and efficient care
what is safety? - (ANSWER)reduction of unsafe acts within the healthcare system
what are the three things that safety culture requires? - (ANSWER)1. trust
2. recognition of the importance of safety
3. agreement that error-preventing strategies are effective in improving safety
what is a just culture? - (ANSWER)a value of reporting errors and taking accountability
what does a just culture encourage? - (ANSWER)encourages the sharing and disclosure among
healthcare professionals and people will not be punished for flawed systems
what 4 things does transparency include? - (ANSWER)1. open communication
2. sharing of information about client care
3. planning with the clients
4. adverse data
,BSNC 2055 FINAL EXAM QUESTIONS AND ANSWERS 2026 WITH ACCURATE SOLUTION.
what two things are the foundation for effective teamwork, collaboration and patient safety? -
(ANSWER)a culture of safety and psychological safety
what does SBAR stand for? - (ANSWER)1. situation
2. background
3. assessment
4. recommendation
what SBAR fails, what do we use? - (ANSWER)CUS
what does CUS stand for? - (ANSWER)1. concerned
2. uncomfortable
3. safety issue
what is an example of voicing your concern using CUS? - (ANSWER)"I am concerned about this patient's
pain level when changing their brief"
what is an example of stating uncomfortability when using CUS? - (ANSWER)"I am uncomfortable
continuing this patient's brief change while they are in so much pain"
what is an example of stating the safety issue when using CUS? - (ANSWER)"I have re-assessed the
situation and need to treat the pain before continuing because this is unsafe for the patient"
how does psychological safety being absent impact patient safety? - (ANSWER)not feeling comfortable
speaking up leads to impacted team communication and functioning, impacting client safety
what does clear communication ensure? - (ANSWER)safe, competent, and client-centered care
what can breakdowns in communication lead to? - (ANSWER)adverse events and death
, BSNC 2055 FINAL EXAM QUESTIONS AND ANSWERS 2026 WITH ACCURATE SOLUTION.
what are 4 situations when breakdowns in communication are most likely to occur? - (ANSWER)1. shift
handover
2. receiving orders
3. telephone conversations
4. language barriers
how am i as a student nurse linked to my client's safety? - (ANSWER)through nursing standards
what are the 3 attributes of communication? - (ANSWER)1. complementary exchange
2. context
3. learned skill
what is most important in the chain of communication? - (ANSWER)context
what is incivility? - (ANSWER)being rude or disrespectful/spreading rumors in response to working under
stress but not intending to cause harm
how can incivility be addressed? - (ANSWER)as a whole team or 1:1 basis
what is incivility less actionable then? - (ANSWER)bullyinh
what can incivility lead to? - (ANSWER)lateral violence
what is lateral violence? - (ANSWER)workplace bullying between colleagues
what percent of nurses are affected by incivility? - (ANSWER)44-85%
what health does incivility impact? - (ANSWER)mental and physical
