Question 1: Identifying the Level of Management
The level of management reflected in the case of PanAfric Foods can primarily be classified as
middle management, with elements of top-level management also evident. Middle management is
responsible for translating strategic goals set by top executives into operational actions and ensuring
that different departments align with organisational objectives (Robbins & Coulter, 2021). In the
case, managers appear to be involved in implementing strategies such as cost leadership, brand
positioning, and diversity initiatives, which are typical responsibilities of middle-level managers
who oversee functional areas like marketing, production, and human resources.
However, aspects of top-level management are also visible, particularly in decisions relating to
corporate strategy, social responsibility, and alignment with Sustainable Development Goals
(SDGs). Top managers are responsible for long-term planning, organisational vision, and external
stakeholder engagement (Daft, 2020). The emphasis on sustainability, ethical practices, and market
positioning suggests that senior executives are shaping the broader direction of the company while
middle managers execute these strategies.
Therefore, the case reflects a multi-level management structure, where top management defines
strategic intent and middle management ensures effective implementation. This integration is
essential for organisational success, as it ensures that strategic decisions are translated into practical
outcomes across the business (Jones & George, 2022).
Question 2
2.1 Brand Implementing a Low-Cost Strategy
The brand within PanAfric Foods that implements a low-cost strategy is likely positioned to target
price-sensitive consumers by offering affordable products without significantly compromising
quality. A low-cost strategy, also known as cost leadership, involves achieving the lowest
operational costs in the industry and passing these savings on to customers through lower prices
(Porter, 1985).
This strategy is typically achieved through economies of scale, efficient supply chain management,
and cost control measures such as minimising waste and optimising production processes (Hill,
Schilling & Jones, 2020). In the context of PanAfric Foods, the brand adopting this approach would
focus on high-volume production, streamlined distribution channels, and limited product
differentiation to maintain affordability.
The effectiveness of a low-cost strategy lies in its ability to attract a large customer base,
particularly in emerging markets where consumers are highly price-conscious. However, the brand
must ensure that cost reduction does not negatively affect product quality, as this could damage its
reputation and reduce customer loyalty (Barney & Hesterly, 2019). Therefore, the success of this
strategy depends on maintaining a balance between cost efficiency and acceptable value.
2.2 Business-Level Strategy Used by Saffron & Stone