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NAHQ CPHQ PRACTICE TEST QUESTIONS WITH CORRECT ANSWERS 2026

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TheH governingH bodyH isH responsibleH forH settingH policy,H financialH andH strategicH direction,H qualityH ofH care,H an dH settingH goalsH andH objectives A.H True B.H FalseH-H CORRECTH ANSWERH-True TheH governingH bodyH isH responsibleH forH implementingH strategiesH andH collectingH measurementsH ofH qualityH indicators. A.H True B.H FalseH-H CORRECTH ANSWERH-False AccordingH toH TJCH (2012),H howH manyH seriousH medicalH errorsH involvedH miscommunicationH betweenH caregi versH whenH patientsH areH transferredH orH handed-off?H a.H 67% b.H 25% c.H 32% d.H 80%H-H CORRECTH ANSWERH-d.H 80% ObservationH andH documentationH ofH interpersonalH andH communicationH skillsH isH anH exampleH ofH anH FPPE. A.H True B.H FalseH-H CORRECTH ANSWERH-True AnH exampleH ofH criteriaH thatH mightH beH trackedH forH OPPEH isH morbidityH andH mortalityH data A.H True B.H FalseH-H CORRECTH ANSWERH-True ExamplesH ofH dataH forH physicianH profilesH includeH dataH representingH majorH serviceH lines,H patientH safetyH issu es,H andH outpatientH information A.H True B.H FalseH-H CORRECTH ANSWERH-True AH CQOH hasH theH responsibilityH forH educationH andH implementationH ofH aH qualityH improvementH process.H ToH

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Voorbeeld van de inhoud

NAHQ CPHQ PRACTICE TEST QUESTIONS
WITH CORRECT ANSWERS 2025
TheHgoverningHbodyHisHresponsibleHforHsettingHpolicy,HfinancialHandHstrategicHdirection,HqualityHofHcare,Han
dHsettingHgoalsHandHobjectives

A.HTrue

B.HFalseH-HCORRECTHANSWERH-True



TheHgoverningHbodyHisHresponsibleHforHimplementingHstrategiesHandHcollectingHmeasurementsHofHqualityH
indicators.

A.HTrue

B.HFalseH-HCORRECTHANSWERH-False



AccordingHtoHTJCH(2012),HhowHmanyHseriousHmedicalHerrorsHinvolvedHmiscommunicationHbetweenHcaregi
versHwhenHpatientsHareHtransferredHorHhanded-off?H

a.H67%

b.H25%

c.H32%

d.H80%H-HCORRECTHANSWERH-d.H80%



ObservationHandHdocumentationHofHinterpersonalHandHcommunicationHskillsHisHanHexampleHofHanHFPPE.

A.HTrue

B.HFalseH-HCORRECTHANSWERH-True



AnHexampleHofHcriteriaHthatHmightHbeHtrackedHforHOPPEHisHmorbidityHandHmortalityHdata

A.HTrue

B.HFalseH-HCORRECTHANSWERH-True



ExamplesHofHdataHforHphysicianHprofilesHincludeHdataHrepresentingHmajorHserviceHlines,HpatientHsafetyHissu
es,HandHoutpatientHinformation

A.HTrue

,B.HFalseH-HCORRECTHANSWERH-True



AHCQOHhasHtheHresponsibilityHforHeducationHandHimplementationHofHaHqualityHimprovementHprocess.HToHa
ffectHculturalHchange,HtheHCQOHmust:

a.HReceiveHquarterlyHreports

b.HBeHaHvisibleHparticipantHinHtheHprocess

c.HBelieveHtheHcostsHareHjustifiedHbyHtheHbenefits

d.HLimitHtrainingHtoHmanagersHandHsupervisorsH-HCORRECTHANSWERH-
b.HBeHaHvisibleHparticipantHinHtheHprocess



WhenHaHhealthcareHorgHisHcontractingHwithHanHoutsideHproviderHforHservices,HtheHsubcontractorHmust:

a.HMeetHallHregulatoryHrequirements

b.HProvideHaHrepresentativeHtoHtheHQualityHCouncil

c.HHaveHanHactiveHriskHmanagementHprogram

d.HHaveHaHcompetitivelyHpricedHserviceH-HCORRECTHANSWERH-a.HMeetHallHregulatoryHrequirements



AHhealthcareHqualityHprofessionalHisHdevelopingHaHpolicyHregardingHaccessHtoHphysicianHqualityHfiles.HInHad
ditionHtoHtheHdateHandHnameHofHtheHpersonHrequestingHtheHinformation,HwhichHofHtheHfollowingHshouldHb
eHincludedHinHtheHpolicy?

a.HPurposeHofHtheHrequest

b.HPermissionHfromHtheHapplicableHphysician

c.HApprovalHfromHtheHdepartmentHchair

d.HApprovalHfromHlegalHcounselH-HCORRECTHANSWERH-a.HPurposeHofHtheHrequest



PhysicianHprofilesHshouldHbeHreviewedHatHtheHtimeHofHreappointmentHto:

a.HReviewHtheHnumberHofHcomplaints

b.HAssessHpractitionerHcompetency

c.HCompareHtheHpractitionerHtoHtheirHpeers

d.HFacilitateHreappointmentHapprovalH-HCORRECTHANSWERH-b.HAssessHpractitionerHcompetency

, WhichHofHtheHfollowingHisHtheHfirstHstepHinHtheHstrategicHplanningHprocess?

a.HSettingHgoalsHandHobjectives

b.HDefiningHorganizationalHstructure

c.HEstablishingHandHcontrollingHaHbudget

d.HDeterminingHproductivityHindicatorsH-HCORRECTHANSWERH-a.HSettingHgoalsHandHobjectives



IfHsomeoneHinHyourHorganizationHisHresistingHandHnotHwillingHtoHmakeHtheHchange,HwhatHisHtheHbestHstrate
gyHtoHtake?

a.HSetHgoals,HmeasureHperformance,HprovideHcoachingHandHfeedback,HrewardHandHrecognizeHpositiveHeffo
rts

b.HCommunicateHwhat,Hwhy,Hhow,HwhenHandHwhoHofHchangeHprocess,HpresentHpositiveHoutlook,HhaveHcle
arHfocusHandHgoalHforHchangeHandHexpectations

c.HProvideHeducationHandHtrainingHinHnewHskillsHandHuseHofHvariousHmanagementHtechniquesH-
HCORRECTHANSWERH-

a.HSetHgoals,HmeasureHperformance,HprovideHcoachingHandHfeedback,HrewardHandHrecognizeHpositiveHeffo
rts



IfHsomeoneHinHyourHorganizationHisHresistingHandHnotHableHtoHperformHchange,HwhatHisHtheHbestHstrategyHt
oHtake?

a.HProvideHeducationHandHtrainingHinHnewHskillsHandHuseHofHvariousHmanagementHtechniques

b.HCommunicateHwhat,Hwhy,Hhow,HwhenHandHwhoHofHchangeHprocess,HpresentHpositiveHoutlook,HhaveHcle
arHfocusHandHgoalHforHchangeHandHexpectations

c.HProvideHeducationHandHtrainingHinHnewHskillsHandHuseHofHvariousHmanagementHtechniquesH-
HCORRECTHANSWERH-

a.HProvideHeducationHandHtrainingHinHnewHskillsHandHuseHofHvariousHmanagementHtechniques



IfHsomeoneHinHyourHorganizationHisHresistingHchangeHandHlackHknowledgeHaboutHwhatHisHrequired,HwhatHis
HtheHbestHstrategyHtoHtake?



a.HProvideHeducationHandHtrainingHinHnewHskillsHandHuseHofHvariousHmanagementHtechniques

b.HCommunicateHwhat,Hwhy,Hhow,HwhenHandHwhoHofHchangeHprocess,HpresentHpositiveHoutlook,HhaveHcle
arHfocusHandHgoalHforHchangeHandHexpectations

c.HProvideHeducationHandHtrainingHinHnewHskillsHandHuseHofHvariousHmanagementHtechniquesH-
HCORRECTHANSWERH-

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