An effective operations strategy identifies: - answer Performance Objectives
An effective operations strategy identifies:
A vision of how the business's operations and processes can contribute to its overall
strategy.
Operations performance objectives.
The broad decisions that will provide the basis for the business's sustainable
development.
Which of the following are inputs to capacity requirements planning (CRP) from material
requirements planning (MRP)? - answer Due dates and order quantities
MRP provides CRP with order quantities and dates to compute the load.
A workstation can produce 100 pencils per hour and possibly 20,000 per year. This is a
measure of the workstation's hourly and annual: - answerCapacity
Capacity is the capability of a worker, plant, work center, machine, plant, or organization
to produce output per time period.
In the middle of April, an unusually large order comes in from a customer, at odds with
forecast data. In May, the customer's orders are more in line with forecasts. This could
be the result of: - answerAn exceptional event
Exceptional events might include a customer stockpiling product based on an
anticipated strike, customer plant shutdowns or equipment failures, or severe weather
keeping customers at home. Events such as these need to be recorded in the forecast
notes to differentiate them from potential changes in a trend.
Which of the following statements is true of a situation in which the stocking unit of
measure is different from the purchasing unit of measure? - answerThe purchase order
receipt will be in the purchasing unit of measure.
The purchase order will be in the purchasing unit of measure, as will the receiving
documents. Everything else will be in the stocking unit of measure.
Performance measurements and objectives should be aligned to the company's: -
answerStrategy
Performance objectives measure how well a firm is achieving its strategic goals
, In the theory of constraints (TOC), what is the term "the weakest link" used to describe?
- answerResource with the least throughput in the system
In every system there is one weakest link - the constraint that limits the system from
achieving higher levels of its goal
Which of the following is a combined approach for process improvement and problem
solving based on reducing non-value-added activities, decreasing process variation,
and improving product quality? - answerLean six sigma
Lean six sigma is a management approach for problem solving and process
improvement based on a combination of the different tools of six sigma and lean
manufacturing
Which of the following entities or conditions impacts demand by providing expectations
that products will be sold at a fair price, that higher quality is required, that before- and
after-sales service is available, and that products and their volumes are flexible? -
answerCustomers
Both consumers and industrial customers have become much more demanding, and
suppliers have responded by improving the range of characteristics they offer. Some of
the characteristics and selections customers expect in the products and services they
buy are a fair price, higher quality products and services, better delivery lead time,
better pre and after sales service, and product and volume flexibility.
Order promising is the process of - answerMaking a delivery commitment
In an effort to be more responsive to the market, sales wants to break into production
runs in order to produce other products. Which of the following manufacturing activities
conflicts with the sales request? - answerSetup.
Breaking into production runs will require an additional setup, extending the time
required to produce the original product.
Which of the following is a critical factor in the supplier selection process? -
answerSupplier's manufacturing capability
One of the prime criteria for selecting a supplier is the ability of the supplier to deliver
the needed items in the right quantities at the right time
Which of the following best describes the results of total quality control? - answerThe
product meets the expectations of the customer.
The end result of a total quality control effort should always be meeting the product
quality expectations of the customer.