TEST BANK
Managing Supply Chains: A Logistics
Approach (International Edition)
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C. John Langley, John J. Coyle, and Brian J. Gibson
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9th Edition
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, TABLE OF CONTENTS
Managing Supply Chains: A Logistics Approach (International Edition) (9th Edition)
Authors: C. John Langley, John J. Coyle, Brian J. Gibson, and Robert A. Novack
ISBN: 9781111533922
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Chapter 1: Supply Chain Management: An Overview
Chapter 2: Global Dimensions of Supply Chains
Chapter 3: Role of Logistics in Supply Chains
Chapter 4: Distribution and Omni-Channel Network Design
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Chapter 5: Sourcing Materials and Services
Chapter 6: Producing Goods and Services
Chapter 7: Demand Management
Chapter 8: Order Management and Customer Service
Chapter 9: Managing Inventory in the Supply Chain
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Chapter 10: Distribution—Managing Fulfillment Operations
Chapter 11: Transportation—Managing the Flow of the Supply Chain
Chapter 12: Aligning Supply Chains
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Chapter 13: Supply Chain Performance Measurement and Financial Analysis
Chapter 14: Supply Chain Technology—Managing Information Flows
Chapter 15: Strategic Challenges and Change for Supply Chains
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, Coyle Managing Supply Chains: A Logistics Approach, 9th Edition
Chapter 1 Test Bank
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CHAPTER 1 TEST QUESTIONS
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True-False
1. The last decade of the twentieth century was a period of rapid change for organizations, especially
businesses.
ANSWER: True
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2. A key element in Wal-Mart's ability to discount brand name products was an understanding of the
criticality of efficiency in its logistics and supply chain system.
ANSWER: True
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3. Globalization has had little effect on consumers.
ANSWER: False
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4. Supply and demand has become less volatile as managers become more adept at controlling the
elements.
ANSWER: False
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5. Outsourcing is a fairly new concept.
ANSWER: False
6. SAB should examine their off-shore purchasing policy, even though the products are sourced from the
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U.S.
ANSWER: True
7. The world economy still favors the United States and European countries, even though China and
India can participate in the global economy much more readily.
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ANSWER: False
8. The U.S. transportation system was deregulated in the 1930s and 1940s in response to economic
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conditions and World War 2.
ANSWER: False
1-1
© 2013 Cengage Learning. All Rights Reserved. This edition is intended for use outside of the U.S. only, with content that may be different
from the U.S. Edition. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part.
, Coyle Managing Supply Chains: A Logistics Approach, 9th Edition
Chapter 1 Test Bank
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9. Even though there are references to supply chain management in the 1980s, SCM did not capture the
attention of senior-level management until the 1990s.
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ANSWER: True
10. Supply chain managers no longer need to worry about suboptimization in light of today's technology.
ANSWER: False
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Multiple Choice
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11. Most retailers are essentially supply chain companies since
a. they dominate the consumer market.
b. own their warehouses and trucks.
c. they buy products produced by others.
d. engage in off-shore sourcing.
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ANSWER: c
12. Which of the below is not one of the external forces driving the rate of change and shaping our
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economic and political landscape?
a. Government policy
b. Technology
c. Environmental concerns
d. Globalization
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ANSWER: c
13. Outsourcing involves
a. moving company facilities away from the home office.
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b. hiring foreign nationals to manage parts of the business.
c. obtaining materials, parts, and products from other companies.
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© 2013 Cengage Learning. All Rights Reserved. This edition is intended for use outside of the U.S. only, with content that may be different
from the U.S. Edition. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part.