SERVICES SPECIALIST CERTIFICATION
SCRIPT 2026 QUESTIONS WITH SOLUTIONS
GRADED A+
◍ Your company just acquired a 100-employee startup and you quickly need
to add the new employees to your domain. Using the Admin console, which
is the most efficient way to add new users all at once?.
Answer: Add all the new users at once from a .csv file.
◍ Some of the Active Directory groups have members external to
organization..
Answer: Your organization has recently gone Google, but you are not
syncing Groups yet. You plan to sync all of your Active Directory group
objects to Google Groups with a single GCDS configuration.Which scenario
could require an alternative deployment strategy?
◍ When you delete a user, which of the following can be transferred to a new
owner?.
Answer: Calendar
◍ Collaborative Inbox.
Answer: A company needs to create a Google group for the customer
service team. The members in that group should be able to assign and track
received messages, mark a topic as resolved, and add/edit tags to a topic.
What group type should you use?
◍ In the Admin Console, select the devices in Meeting Room Hardware, select
Call, and Enter the meeting code..
Answer: Your company moved to G Suite last month and wants to install
, Hangouts Meet Hardware in all of their conference rooms. This will allow
employees to walk into a room and use the in-room hardware to easily join
their scheduled meeting. A distributed training session is coming up, and the
facilitator wants to make remote room joining even easier. Participants in
remote rooms should walk into their room and begin receiving the training
without having to take any actions to join the session.How should you
accomplish this?
◍ Review third-party app access to API scopes, whitelist trusted apps, and
block specific API scopes..
Answer: The CIO of your-company.com recently implemented a new
compliance policy that requires creating a daily backup of management data
in Google Workspace. You found a good third-party solution that can do
exactly that, but you need to make sure that it has access only to the
management mail and drive data. What should you do?
◍ To allow a single user to receive email in their Gmail inbox addressed to
multiple addresses you would add?.
Answer: An email alias.
◍ Create a custom retention rule for the VIP OU to indefinitely retain
messages with a given label.Create a default retention rule of 180 days..
Answer: Your compliance officers want to implement a new retention
policy. Email will be retained for only 180 days for most users except for
VIPs, who need to retain some messages indefinitely. Your VIPs' mail is
already in a separate sub-organizational unit called VIPs. Which two
configurations would meet your retention needs? (Choose two.)
◍ The user has a rule in place that archived the message..
Answer: One of your users calls in to the support team and reports that they
did not receive an email that they were expecting from a customer. While
investigating with the user, the support team was unable to locate the
message in the inbox, the trash, or spam labels. They have escalated to you
for troubleshooting. You navigate to the Email Log Search to determine the
cause, and find that it successfully reached Google Workspace systems.
, What is the likely cause of this issue?
◍ Use Roles, Script, and Owner access permissions for operations on records
and data relations..
Answer: Your-company.com finance departments want to create an internal
application that needs to read data from spreadsheets. As the collaboration
engineer, you suggest using App Maker. The Finance team is concerned
about data security when creating applications with App Maker.What
security measures should you implement to secure data?
◍ Google Workspace Update blog(source of truth for all new launches.).
Answer: Your organization "went Google" six months ago. Last week, a
new feature appeared in users' Gmail, and your CTO was surprised because
he did not know the change was happening. The CTO wants to be updated
proactively about new features. What is the best source of real-time
information to keep the CTO informed?
◍ Create a Feature Release alert in the Alert Center to be alerted to new
functionality..
Answer: With the help of a partner, you deployed G Suite last year and have
seen the rapid pace of innovation and development within the platform.
Your CIO has requested that you develop a method of staying up-to-date on
all things G Suite so that you can be prepared to take advantage of new
features and ensure that your organization gets the most out of the
platform.What should you do?
◍ Enable authentication via the Google Authenticator..
Answer: Your company wants to provide secure access for its employees.
The Chief Information Security Officer disabled peripheral access to
devices, but wants to enable 2-Step verification. You need to provide secure
access to the applications using G Suite.What should you do?
◍ Subscribe to the G Suite release calendar, and Join the Google Cloud
Connect Community..
Answer: The CEO of your company heard about new security and
collaboration features and wants to know how to stay up to date. You are