Performance Management Process
One of the four major components of the performance managemen
process are Planning, which includes:
i. Planning: setting expectations and goals and defining job
responsibilities;
ii. Managing and Coaching performance throughout the year;
iii. Appraising Performance;
iv. and Recognizing and Rewarding Performance.
It is a continuous cycle, not just a once a year event, with feedback
linking each part of the process.
, Performance
Prerequisites
Planning
Performance
Execution
Performance Management Process
Performance
Performance
Renewal and
Assessment
Recontracting Performance
Review
, Performance Planning
Performance Planning
Dialogue between manager
and staff to set clear, specific
performance expectations at
the beginning of cycle
Performance Review Ongoing Coaching
Two way discussion and Performance Criteria Two way discussion which
written document focusing on Information which provides focuses on recognizing
staff performance, areas of the foundation for excellence and areas for
excellence, goals for performance – job description, improvement and learning as
improvement and development organizational goals, well as barriers to
needs competencies, standards performance
Feedback
Ways in which feedback can
be collected which may
include peers, clients or 1:1
between Manager and staff
, Planning for Performance
Key Elements in the Planning Process
• Understand the mission of the organization.
• Understand the organization’s values and goals.
• Link individual expectations to the organization’s mission, values an
goals.
One of the four major components of the performance managemen
process are Planning, which includes:
i. Planning: setting expectations and goals and defining job
responsibilities;
ii. Managing and Coaching performance throughout the year;
iii. Appraising Performance;
iv. and Recognizing and Rewarding Performance.
It is a continuous cycle, not just a once a year event, with feedback
linking each part of the process.
, Performance
Prerequisites
Planning
Performance
Execution
Performance Management Process
Performance
Performance
Renewal and
Assessment
Recontracting Performance
Review
, Performance Planning
Performance Planning
Dialogue between manager
and staff to set clear, specific
performance expectations at
the beginning of cycle
Performance Review Ongoing Coaching
Two way discussion and Performance Criteria Two way discussion which
written document focusing on Information which provides focuses on recognizing
staff performance, areas of the foundation for excellence and areas for
excellence, goals for performance – job description, improvement and learning as
improvement and development organizational goals, well as barriers to
needs competencies, standards performance
Feedback
Ways in which feedback can
be collected which may
include peers, clients or 1:1
between Manager and staff
, Planning for Performance
Key Elements in the Planning Process
• Understand the mission of the organization.
• Understand the organization’s values and goals.
• Link individual expectations to the organization’s mission, values an
goals.
