ENT 2041 FINAL EXAM REVIEW (LATEST) QUESTIONS AND ANSWERS RATED A+
____________ involves assuring that the skills and behaviors of employees within the organization will
enable the effective implementation of the organization's strategy - (ANSWER)people alignment
In developing required competencies, leaders can select a "____________" or "____________"
approach. - (ANSWER)make;buy
Which statement is correct in regards to developing required competencies through a "buy" approach? -
(ANSWER)injects the organization with new employees who possess the desired set of competencies
To be part of a change effort, training programs need to contain two components: -
(ANSWER)knowledge and skill development
___________ training programs focus on behaviors and typically include role‐playing and feedback. -
(ANSWER)experiential
Training fade-out is reduced by which of the following factors? - (ANSWER)supervisory support, peer
support and work conditions
______________ is the failure of newly learned behaviors to transfer to on-the-job experiences -
(ANSWER)training fade-out
_______________ is designed to surface any misalignment that may exist between patterns of internal
behavior and a desired new strategy. - (ANSWER)diagnosis
Structural, system and technology changes should be ___________ the change process. -
(ANSWER)placed at the end of
____________ refers to the manner in which employees are subdivided into units and divisions as a way
of focusing their efforts on the required activities of the company. - (ANSWER)organizational structure
____________ involves assuring that the skills and behaviors of employees within the organization will
enable the effective implementation of the organization's strategy - (ANSWER)people alignment
In developing required competencies, leaders can select a "____________" or "____________"
approach. - (ANSWER)make;buy
Which statement is correct in regards to developing required competencies through a "buy" approach? -
(ANSWER)injects the organization with new employees who possess the desired set of competencies
To be part of a change effort, training programs need to contain two components: -
(ANSWER)knowledge and skill development
___________ training programs focus on behaviors and typically include role‐playing and feedback. -
(ANSWER)experiential
Training fade-out is reduced by which of the following factors? - (ANSWER)supervisory support, peer
support and work conditions
______________ is the failure of newly learned behaviors to transfer to on-the-job experiences -
(ANSWER)training fade-out
_______________ is designed to surface any misalignment that may exist between patterns of internal
behavior and a desired new strategy. - (ANSWER)diagnosis
Structural, system and technology changes should be ___________ the change process. -
(ANSWER)placed at the end of
____________ refers to the manner in which employees are subdivided into units and divisions as a way
of focusing their efforts on the required activities of the company. - (ANSWER)organizational structure
