POFT 2312 CH 2 Quiz| Questions and Answers Latest
Updated (Graded A+)-DCCC
1. Select the most accurate statement about eye contact.
a Nonverbal cues, including eye contact, have identical meanings
. in most cultures.
b
Eye contact cannot be learned; it's an innate trait.
.
c
Sustained eye contact signifies fear or stress.
.
d Communicators consider the eyes to be the most accurate
. predictor of a speaker's true feelings and attitudes
Q UE STI O N 2
1.
Which of the following statements about meeting agendas is most
accurate?
a An agenda of meeting topics should be distributed at least ten
. days before the meeting.
b An agenda should include as many items as necessary to
. accomplish your purpose.
c An agenda should include any premeeting preparation expected
. of participants.
An agenda should not include an allotment of time for each
d
agenda item because doing so can make a meeting too
.
regimented.
2 points
Q UE STI O N 3
1.
An interview committee must decide which interviewee to hire as the
company’s new project manager. Committee members have decided to
vote and then hire the candidate receiving the most votes. What
method for reaching group decisions is this team using?
a
Consensus
.
b
Averaging
.
c Majority
, .
d Authority rule with
. discussion
2 points
Q UE STI O N 4
1.
Which of the following is the most accurate statement about etiquette
and courtesy in today's workplace?
a Etiquette is not as important in today's fast-paced, high-tech
. offices.
b Most people don't mind rudeness or poor manners because these
. behaviors make the workplace more interesting.
c
Bad manners and incivility are rare in today's workplace.
.
d Etiquette is more about attitude than about formal rules of
. behavior.
2 points
Q UE STI O N 5
1.
Peter was just hired as an accounting assistant and wants to make a
good impression in his new position. What should he do when listening
to his supervisor?
a Don't ask questions because doing so may make him look
. ignorant.
b Show his interest by leaning forward and striving for good eye
. contact.
c Feel free to answer the phone if he receives a call to show how
. busy he is.
d Rely on his memory for the details rather than take notes to
. show how sharp he is.
2 points
Q UE STI O N 6
1.
Updated (Graded A+)-DCCC
1. Select the most accurate statement about eye contact.
a Nonverbal cues, including eye contact, have identical meanings
. in most cultures.
b
Eye contact cannot be learned; it's an innate trait.
.
c
Sustained eye contact signifies fear or stress.
.
d Communicators consider the eyes to be the most accurate
. predictor of a speaker's true feelings and attitudes
Q UE STI O N 2
1.
Which of the following statements about meeting agendas is most
accurate?
a An agenda of meeting topics should be distributed at least ten
. days before the meeting.
b An agenda should include as many items as necessary to
. accomplish your purpose.
c An agenda should include any premeeting preparation expected
. of participants.
An agenda should not include an allotment of time for each
d
agenda item because doing so can make a meeting too
.
regimented.
2 points
Q UE STI O N 3
1.
An interview committee must decide which interviewee to hire as the
company’s new project manager. Committee members have decided to
vote and then hire the candidate receiving the most votes. What
method for reaching group decisions is this team using?
a
Consensus
.
b
Averaging
.
c Majority
, .
d Authority rule with
. discussion
2 points
Q UE STI O N 4
1.
Which of the following is the most accurate statement about etiquette
and courtesy in today's workplace?
a Etiquette is not as important in today's fast-paced, high-tech
. offices.
b Most people don't mind rudeness or poor manners because these
. behaviors make the workplace more interesting.
c
Bad manners and incivility are rare in today's workplace.
.
d Etiquette is more about attitude than about formal rules of
. behavior.
2 points
Q UE STI O N 5
1.
Peter was just hired as an accounting assistant and wants to make a
good impression in his new position. What should he do when listening
to his supervisor?
a Don't ask questions because doing so may make him look
. ignorant.
b Show his interest by leaning forward and striving for good eye
. contact.
c Feel free to answer the phone if he receives a call to show how
. busy he is.
d Rely on his memory for the details rather than take notes to
. show how sharp he is.
2 points
Q UE STI O N 6
1.
