Introduction to the Role of IT in SCM
Exam Actual Questions and Answers
2026
Technology -
correct answer ✅the theoretical and practical knowledge, skills,
and artifacts that can be used to develop products and services as
well as their production and delivery systems
Information Technology (IT) -
correct answer ✅mechanical, analog, and digital technology for
collecting data and processing data into useful information and
actionable knowledge
IT: Infrastructure Artifacts -
correct answer ✅Hardware, networks, networking applications
IT: End User Artifacts -
correct answer ✅Desktop computers, laptops, PDAs, iPads, mobile
phones
-user business applications
IT: Enterprise Artifacts -
correct answer ✅-Enterprise Business Systems (EBS)
-Advanced manufacturing technologies (AMT)
,Introduction to the Role of IT in SCM
Exam Actual Questions and Answers
2026
-Warehouse systems and supply chain systems
-ERP, CRM, SAP
IT: Knowledge and skills -
correct answer ✅IT staff, end users, customers
Management of Technology -
correct answer ✅-How technology affects a firm's mission,
strategies, and tactics
-How to use existing technologies effectively
-How to manage technology exploitation and exploration across
time (advancement and use of new technologies)
-How to use technology to innovate
-How to select appropriate new technologies for an envisioned task
-How to nurture technology adoption by end users (5-step process:
awareness, assessment, acceptance, learning, and usage)
-How to manage technology-based firms
-How to develop new technology
, Introduction to the Role of IT in SCM
Exam Actual Questions and Answers
2026
Supply Chain -
correct answer ✅-a network of resources and activities that
supports the production of goods, services, and/or e-services
-include all of the companies that participate in the design,
assembly, and delivery of products for buyers
-retailers, manufacturers, transportation companies, and
distributors are key players
Manufacturing Supply Chain -
correct answer ✅Sub-Component Manufacturers (100s) -->
Component Manufacturers (dozens) --> Assembly Plants (a handful)
-->
Wholesalers (100s) --> Retailers (1000s) --> End Consumers
(millions) *Wholesalers and Retailers is the distribution channel
*Logistics Service Providers (100s)
Service Supply Chains -
correct answer ✅1) Service Firm is customer
2) Supply Chain is Service Firms
3) E-Service is Portfolio of Supply Chains
*Pg. 2: IT for SCM ppt*
Exam Actual Questions and Answers
2026
Technology -
correct answer ✅the theoretical and practical knowledge, skills,
and artifacts that can be used to develop products and services as
well as their production and delivery systems
Information Technology (IT) -
correct answer ✅mechanical, analog, and digital technology for
collecting data and processing data into useful information and
actionable knowledge
IT: Infrastructure Artifacts -
correct answer ✅Hardware, networks, networking applications
IT: End User Artifacts -
correct answer ✅Desktop computers, laptops, PDAs, iPads, mobile
phones
-user business applications
IT: Enterprise Artifacts -
correct answer ✅-Enterprise Business Systems (EBS)
-Advanced manufacturing technologies (AMT)
,Introduction to the Role of IT in SCM
Exam Actual Questions and Answers
2026
-Warehouse systems and supply chain systems
-ERP, CRM, SAP
IT: Knowledge and skills -
correct answer ✅IT staff, end users, customers
Management of Technology -
correct answer ✅-How technology affects a firm's mission,
strategies, and tactics
-How to use existing technologies effectively
-How to manage technology exploitation and exploration across
time (advancement and use of new technologies)
-How to use technology to innovate
-How to select appropriate new technologies for an envisioned task
-How to nurture technology adoption by end users (5-step process:
awareness, assessment, acceptance, learning, and usage)
-How to manage technology-based firms
-How to develop new technology
, Introduction to the Role of IT in SCM
Exam Actual Questions and Answers
2026
Supply Chain -
correct answer ✅-a network of resources and activities that
supports the production of goods, services, and/or e-services
-include all of the companies that participate in the design,
assembly, and delivery of products for buyers
-retailers, manufacturers, transportation companies, and
distributors are key players
Manufacturing Supply Chain -
correct answer ✅Sub-Component Manufacturers (100s) -->
Component Manufacturers (dozens) --> Assembly Plants (a handful)
-->
Wholesalers (100s) --> Retailers (1000s) --> End Consumers
(millions) *Wholesalers and Retailers is the distribution channel
*Logistics Service Providers (100s)
Service Supply Chains -
correct answer ✅1) Service Firm is customer
2) Supply Chain is Service Firms
3) E-Service is Portfolio of Supply Chains
*Pg. 2: IT for SCM ppt*
