Health Care Quality Chapter 7, 8, 9, 10
and 11 Exam Questions & Answers
(Grade A+)
A group of individuals organized to work together to accomplish a
specific improvement objective. -
correct answer ✅Improvement team
Charters the improvement team, provides initial improvement
goals, monitors team progress, and supports the team -
correct answer ✅Sponsor
An organization's senior leaders or decision makers. -
correct answer ✅Leadership
Helps manage discussions about the process during team meetings,
usually by asking questions (e.g., How do we want to make this
decision? What points can we agree on?) Supports the Team
Leader. Asks questions. -
correct answer ✅Facilitator
Coordinates project assignments and communication with external
parties, removes barriers, and keeps the project on track -
correct answer ✅Team leader
,Health Care Quality Chapter 7, 8, 9, 10
and 11 Exam Questions & Answers
(Grade A+)
Captures ideas, decisions, action items, and assignments on a flip
chart or whiteboard for later transcription into a written summary
of the project -
correct answer ✅Recorder
Keeps track of time during project meetings -
correct answer ✅Timekeeper
Participates in discussions, decision making, and other team tasks
such as gathering data, analyzing information, assisting with
documentation, and sharing results. Be personally committed to
achieving goals. -
correct answer ✅Team member
How many members should a team have? -
correct answer ✅5 to 10
A description of the performance problem that needs to be solved.
-
correct answer ✅Problem statement
, Health Care Quality Chapter 7, 8, 9, 10
and 11 Exam Questions & Answers
(Grade A+)
Established guidelines for how an improvement team wants to
operate; norms for behavior. Established in the beginning. -
correct answer ✅Ground rules
◆preparing the meeting agenda and distributing it at least one day
in advance,
◆keeping the meeting focused on the agenda,
◆encouraging participation by all team members,
◆fostering an environment in which team members feel safe
expressing their ideas, and
◆distributing the last meeting's minutes before the next meeting. -
correct answer ✅team leader responsibility's
The team meets and works together for the first time. -
correct answer ✅Forming.
Team members "jockey" for position and struggle for control. -
correct answer ✅Storming.
and 11 Exam Questions & Answers
(Grade A+)
A group of individuals organized to work together to accomplish a
specific improvement objective. -
correct answer ✅Improvement team
Charters the improvement team, provides initial improvement
goals, monitors team progress, and supports the team -
correct answer ✅Sponsor
An organization's senior leaders or decision makers. -
correct answer ✅Leadership
Helps manage discussions about the process during team meetings,
usually by asking questions (e.g., How do we want to make this
decision? What points can we agree on?) Supports the Team
Leader. Asks questions. -
correct answer ✅Facilitator
Coordinates project assignments and communication with external
parties, removes barriers, and keeps the project on track -
correct answer ✅Team leader
,Health Care Quality Chapter 7, 8, 9, 10
and 11 Exam Questions & Answers
(Grade A+)
Captures ideas, decisions, action items, and assignments on a flip
chart or whiteboard for later transcription into a written summary
of the project -
correct answer ✅Recorder
Keeps track of time during project meetings -
correct answer ✅Timekeeper
Participates in discussions, decision making, and other team tasks
such as gathering data, analyzing information, assisting with
documentation, and sharing results. Be personally committed to
achieving goals. -
correct answer ✅Team member
How many members should a team have? -
correct answer ✅5 to 10
A description of the performance problem that needs to be solved.
-
correct answer ✅Problem statement
, Health Care Quality Chapter 7, 8, 9, 10
and 11 Exam Questions & Answers
(Grade A+)
Established guidelines for how an improvement team wants to
operate; norms for behavior. Established in the beginning. -
correct answer ✅Ground rules
◆preparing the meeting agenda and distributing it at least one day
in advance,
◆keeping the meeting focused on the agenda,
◆encouraging participation by all team members,
◆fostering an environment in which team members feel safe
expressing their ideas, and
◆distributing the last meeting's minutes before the next meeting. -
correct answer ✅team leader responsibility's
The team meets and works together for the first time. -
correct answer ✅Forming.
Team members "jockey" for position and struggle for control. -
correct answer ✅Storming.
