Questions & Answers (Grade A+)
Root-cause analysis is a key technique used in which quality
improvement methodology? -
correct answer ✅Lean
__________ is the steps in which focused data are collected and
analyzed, changes are incorporated, the new process is
implemented, and staff are educated about the new process. -
correct answer ✅Systems engineering
At a recent PI team meeting, John reported on the data collection
results of the laboratory project. This data demonstrated that
errors were occurring in the specimen collection area of the lab
that resulted in contamination of the sample. After John's report,
the team brainstormed solutions and made a final decision as to
how they wanted to correct this problem. Which step in Deming's
PDCA cycle is this an example of? -
correct answer ✅Check
The state licensing bureau recently conducted a survey at
Community Hospital. During this review, the surveyors determined
that the hospital was not meeting its established standard for
timely operative report documentation. Now that Community
Hospital is fully aware of this deficiency in documentation
, HIT Quality Final Part IV Exam
Questions & Answers (Grade A+)
compliance, this situation presents the hospital with a(n): -
correct answer ✅Opportunity for improvement
Which of the following terms is used to identify a variety of
methods PI teams can use to accomplish their goals? -
correct answer ✅QI toolbox techniques
Joint Commission requires healthcare organizations to appoint a
___________ group to oversee organization-wide PI activities. -
correct answer ✅Leadership
Illustrate how internal and external data is the foundation of
monitoring performance improvement activities. -
correct answer ✅Due to an organizations mission, scope of
practice and service provided they must decide which internal or
external data should be monitored and improved. Internal and
external data is a foundation due to that is what all performace
measures are based off of. Those will decide if an organization is
doing its best to provide the best quality service or needs
improvement. Any high problem areas within the facility (internal)
needs to be assessed and improved along with any negative
feedback or bad marks from an accreditation/performance agency
(external) as those will impact the bottom line of how a facility
operates and what federal help will be provided.