Health Care Management Midterm
Exam Questions & Answers (Grade
A+)
Health care management, specifically, is the profession that -
correct answer ✅provides leadership and direction to
organizations that deliver personal health services and to divisions,
departments, units, or services within those organizations
What is considered to be an extrinsic motivator? -
correct answer ✅reinforcements that are given by another person.
Ex. giving bonuses
Among the generational groups in the workplace today, which
cohort is most likely to be motivated by loyalty? -
correct answer ✅Traditionalist Generation
What is the process of identifying a desired future state for an
organization and a means to achieve it? -
correct answer ✅Strategic Planning
What aims to identify what the organization does, whom it serves,
and how it does it? -
correct answer ✅Mission
,Health Care Management Midterm
Exam Questions & Answers (Grade
A+)
What aims to identify a specific future state of the organization? -
correct answer ✅Vision
What aims to define the organization's culture? -
correct answer ✅Value
People with a growth mindset believe -
correct answer ✅their intelligence and abilities are malleable, that
they can be developed through learning, practice, and hard work
Human thinking occurs along a continuum of two modes or speeds:
_________ is fast, unconscious, effortless, and uses intuition; and
_________ is slow, conscious, controlled, effortful, and uses
reasoning. -
correct answer ✅Automatic; Deliberate
What are two important functions of a SWOT analysis -
correct answer ✅to gather a snapshot of how the organization is
currently interacting with the market
, Health Care Management Midterm
Exam Questions & Answers (Grade
A+)
Which of the following activities is part of strategy execution? -
correct answer ✅Monitoring and control
The emergence of a market orientation where sustainable
distinctive advantage is based on __________ more effectively than
competitors is creating profound changes in the practice of health
care marketing. -
correct answer ✅the ability of an organization to create,
communicate, and deliver customer lifetime value
Internal domains of Health Service Administration include: -
correct answer ✅staffing, budgeting, quality services, patient
satisfaction, physician relations, financial performance, technology
acquisition, new service development
Conceptual skills are those skills that: -
correct answer ✅involve the ability to critically analyze and solve
complex problems
Effective healthcare management involves exercising professional
judgement and skills and carrying out the managerial functions at
Exam Questions & Answers (Grade
A+)
Health care management, specifically, is the profession that -
correct answer ✅provides leadership and direction to
organizations that deliver personal health services and to divisions,
departments, units, or services within those organizations
What is considered to be an extrinsic motivator? -
correct answer ✅reinforcements that are given by another person.
Ex. giving bonuses
Among the generational groups in the workplace today, which
cohort is most likely to be motivated by loyalty? -
correct answer ✅Traditionalist Generation
What is the process of identifying a desired future state for an
organization and a means to achieve it? -
correct answer ✅Strategic Planning
What aims to identify what the organization does, whom it serves,
and how it does it? -
correct answer ✅Mission
,Health Care Management Midterm
Exam Questions & Answers (Grade
A+)
What aims to identify a specific future state of the organization? -
correct answer ✅Vision
What aims to define the organization's culture? -
correct answer ✅Value
People with a growth mindset believe -
correct answer ✅their intelligence and abilities are malleable, that
they can be developed through learning, practice, and hard work
Human thinking occurs along a continuum of two modes or speeds:
_________ is fast, unconscious, effortless, and uses intuition; and
_________ is slow, conscious, controlled, effortful, and uses
reasoning. -
correct answer ✅Automatic; Deliberate
What are two important functions of a SWOT analysis -
correct answer ✅to gather a snapshot of how the organization is
currently interacting with the market
, Health Care Management Midterm
Exam Questions & Answers (Grade
A+)
Which of the following activities is part of strategy execution? -
correct answer ✅Monitoring and control
The emergence of a market orientation where sustainable
distinctive advantage is based on __________ more effectively than
competitors is creating profound changes in the practice of health
care marketing. -
correct answer ✅the ability of an organization to create,
communicate, and deliver customer lifetime value
Internal domains of Health Service Administration include: -
correct answer ✅staffing, budgeting, quality services, patient
satisfaction, physician relations, financial performance, technology
acquisition, new service development
Conceptual skills are those skills that: -
correct answer ✅involve the ability to critically analyze and solve
complex problems
Effective healthcare management involves exercising professional
judgement and skills and carrying out the managerial functions at
