WGU D336 TEST
Product - answer configuration of resources created by the organization that will be
potentially valuable to their customers
Organization - answer is a person or group of people that has its own
- functions with responsibilities
- authorities
- relationships to achieve its objectives
Customer - answer defines requirements for a service and takes responsibility for the
outcomes of the service consumption
user - answer The role that uses services.
sponsor - answer role that
- authorizes the budget for service consumption
- an org or individual that provides financial support for an initiative
service - answera means of enabling value co creation by facilitating outcomes that
customers want to achieve without the customer having to manage specific costs and
risks
Value - answerthe perceived benefits, usefulness and importance of something
output - answertangible of intangible deliverable of an activity
outcome - answerA result for a stakeholder enabled by one or more outputs. what you
do with the output
cost - answeramount of money spent on a specific activity or resource
risk - answerpossible event that could cause harm or loss, or make it more difficult to
achieve objectives
Utility - answerThe functionality offered by a product or service to meet a particular
need.
- is it fit for a purpose?
- What does it do?
warranty - answerthe assurance that a product or service will meet agreed
requirements.
- is it fit for use?
Product - answer configuration of resources created by the organization that will be
potentially valuable to their customers
Organization - answer is a person or group of people that has its own
- functions with responsibilities
- authorities
- relationships to achieve its objectives
Customer - answer defines requirements for a service and takes responsibility for the
outcomes of the service consumption
user - answer The role that uses services.
sponsor - answer role that
- authorizes the budget for service consumption
- an org or individual that provides financial support for an initiative
service - answera means of enabling value co creation by facilitating outcomes that
customers want to achieve without the customer having to manage specific costs and
risks
Value - answerthe perceived benefits, usefulness and importance of something
output - answertangible of intangible deliverable of an activity
outcome - answerA result for a stakeholder enabled by one or more outputs. what you
do with the output
cost - answeramount of money spent on a specific activity or resource
risk - answerpossible event that could cause harm or loss, or make it more difficult to
achieve objectives
Utility - answerThe functionality offered by a product or service to meet a particular
need.
- is it fit for a purpose?
- What does it do?
warranty - answerthe assurance that a product or service will meet agreed
requirements.
- is it fit for use?
