4 LATEST QUESTIONS AND
VERIFIED CORRECT
ANSWERS
Give an example of over-delegation - CORRECT ANSWER-assigning a UAP to check the glucose
of all patients
Who does a charge nurse communicate to? - CORRECT ANSWER-EVERYONE
What are the characteristics of effective communication? - CORRECT ANSWER-Clear
Timely
Concise
Assertive
Involves good listening
What does it mean to take HEAT? - CORRECT ANSWER-Hear them out
Empathize
Apologize
Take action
What does it mean for a patient to be higher acuity? - CORRECT ANSWER-patient is in more
severe condition
less stable
As a manager, how do you ensure competency? - CORRECT ANSWER-witness your staff perform
a skill
,What are the five rights of delegation? - CORRECT ANSWER-Right Task
Right Circumstance
Right Person
Right Communication
Right Supervision
what should a RN never delegate to an LPN? (TEAACUP) - CORRECT ANSWER-Teaching
Evaluation
Assessment
Advanced Interventions
Collaboration
Unstable Patient
Planning
What about a patient should be considered when delegating to an LPN? - CORRECT ANSWER-
Acuity
Age
Time
Scope of Practice
What things should be continuously monitored by the charge nurse? - CORRECT ANSWER-
Frequency
Staff and patient needs
Changes in the situation
Observe skill and competency of staff
Customer service issues
, Routines being followed
what factors could effect safety? - CORRECT ANSWER-Patient care issues
Process issues (nurse to patient ratio)
Staffing issues
Computer software issues
What does it mean to coach for improvement? - CORRECT ANSWER-praise in public and coach
in private
what gets in the way of good critical thinking? - CORRECT ANSWER-Anxiety, stress, fatigue
Distraction or overload
Habits and resistance to change
Group conformity
Need to "save face"
Stereotyping
Over-confidence or lack of confidence
When implementing a plan through out the day, what is important to do when completing
tasks? - CORRECT ANSWER-complete highest priority tasks first when able to, do not omit
things, delegate appropriately, make sure the first task is completed before starting another.
what are the three basic steps to time management? - CORRECT ANSWER-Plan!
implement tasks
Re-prioritize as needed