Strategic Competitiveness - Answers achieved when a firm successfully formulates and implements a
value creating strategy.
Strategy - Answers an integrated and coordinated set of commitments and actions designed to exploit
core competencies and gain a competitive advantage
Competitive advantage - Answers when it implements a strategy that creates superior value for
customers and that competitors are unable to duplicate or find it too costly to try to imitate.
-not permanent
Above-average returns - Answers e returns in excess of what an investor expects to earn from other
investments with a similar amount of risk
Risk - Answers an investor's uncertainty about the economic gains or losses that will result from a
particular investment
Average returns - Answers returns equal to those an investor expects to earn from other investments
with a similar amount of risk
Strategic Management Process - Answers the full set of commitments, decisions, and actions required
for a firm to achieve strategic competitiveness and earn above-average returns
significantly impacted by the external environment of the firm or org
Hypercompetition - Answers is excessive such that it creates inherent instability and necessitates
constant disruptive change for firms in the competitive landscape
Global Economy - Answers one in which goods, services, people, skills, and ideas move freely across
geographic borders
Globalization - Answers the increasing economic interdependence among countries and their
organizations as reflected in the flow of goods and services, financial capital, and knowledge across
country borders
Technology Diffusion - Answers Speed at which new technologies become available and are used
Perpetual innovation - Answers how rapidly and consistently new information and intensive
technologies replace older ones
Disruptive technologies - Answers destroy the value of existing technologies and create new markets
(apple iphone changed everything)
Knowledge - Answers information, intelligence, and expertise
Strategic Flexibility - Answers set of capabilities used to respond to various demands and
opportunities existing in a dynamic and uncertain competitive environment
5 forces model of competition - Answers buyers
suppliers
rivalry amongst firms
product sustainability
potential entrants to industry
I/O model - Answers 1. Study the external environment, especially the industry environment.
2. Locate an industry with high potential for above- average returns.
3. Identify the strategy called for by the attractive industry to earn above- average returns.
4. Develop or acquire assets and skills needed to implement the strategy.
5. Use the firm's strengths (its developed or acquired assets and skills) to implement the strategy.
Resources - Answers inputs into a firm's production process, such as capital equipment, the skills of
individual employees, patents, finances, and talented managers
Capabilities - Answers the capacity for a set of resources to perform a task or an activity in an
integrative manner.
Core competencies - Answers capabilities that serve as a source of competitive advantage for a firm
over its rivals.
rare resources - Answers possessed by few or none of the current competition
, Valuable resources - Answers firms take advantage of opportunities
costly to imitate resources - Answers firms cannot obtain them or are at a cost disadvantaged
non substitutable resources - Answers no structural equivalent resources
The Resource-Based Model of Above-Average Return - Answers 1. Identify the firm's resources. Study
its strengths and weaknesses compared with those of competitors.
2. Determine the firm's capabilities. What do the capabilities allow the firm to do better than its
competitors?
3. Determine the potential of the firm's resources and capabilities in terms of a competitive
advantage.
4. Locate an attractive industry.
5. Select a strategy that best allows the firm to utilize its resources and capabilities relative to
opportunities in the external environment
Vision - Answers a picture of what the firm wants to be and, in broad terms, what it wants to
ultimately achieve
long term
ASPIRATIONAL
mission - Answers specifies the businesses in which the firm intends to compete and the customers it
intends to serve.
Tends to be DESCRIPTIVE and MOTIVATIONAL
Stakeholders - Answers the individuals, groups, and organizations that can affect the firm's vision and
mission, are affected by the strategic outcomes achieved, and have enforceable claims on the firm's
performance
Shareholders - Answers individuals and groups who have invested capital in a firm in the expectation
of earning a positive return on their investments.
Capital Market Stakeholders - Answers shareholders and major suppliers of capital
ie: banks
Product market stakeholders - Answers Primary customers, suppliers, host communities, unions
organizational stakeholders - Answers firm's employees, managers and non managers
Strategic leaders - Answers people located in different areas and levels of the firm using the strategic
management process to select strategic actions that help the firm achieve its vision and fulfill its
mission.
Organizational culture - Answers the complex set of ideologies, symbols, and core values that are
shared throughout the firm and that influence how the firm conducts business
Strategic management process - Answers Analyses
strategy
performance
General environment - Answers composed of dimensions in the broader society that influence an
industry and the firms within it
Dimension segments - Answers Demographic
economic
political/legal
sociocultural
technological
global
sustainable physical environment
Industry environment - Answers the set of factors that directly influences a firm and its competitive
actions and responses