Fundamentals Updated Exam 2026
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HARs have a ________ which indicates where the account is in the revenue cycle. -
ANSWERS-Status
After min days, the system attempts to bill the HAR in a moment called ________ -
ANSWERS-Initiate Billing
Use the ________ tab to view an account's notes. - ANSWERS-History
Payers send updates about the status of a claim using ________ . - ANSWERS-Claim
status codes
The ________ is made up of the paid amount and patient responsibility. - ANSWERS-
Allowed Amount
,________ indicate why a payer is not paying an amount on the claim (for example,
denying a claim or a deductible). - ANSWERS-Reason codes
Follow-up records are stored on ________ and once completed can still be used for
________ . - ANSWERS-Buckets
Reporting
Changing a follow-up record's ________ can route a denial to a different ________ . -
ANSWERS-Owning Area
Workqueue
Follow-up records are used for denial and ________ workflows. - ANSWERS-Payment
variance
A variance occurs when the ________ amount (from the payer) and the ________
amount (from the ________ ) are different. - ANSWERS-Allowed
Expected
Contract
Patients are seen and users work in ________ . - ANSWERS-Departments/Units
Departments are grouped into ________ records, which typically represent individual
hospitals. - ANSWERS-Location
________ are used to represent distinct financial entities (separate AR) within your
organization. - ANSWERS-Service Areas
All buckets start in a status of ________. An ________ bucket status means that a
claim or statement has been sent - ANSWERS-Created Oustanding
,Single Billing Office is a mode of billing which combines the ________ portion of the
revenue cycle. - ANSWERS-Self-Pay
Users can combine multiple parts of their workflow by using ________ . - ANSWERS-
Billing Activities
The most specific level for reporting on adjustments and refunds is the ________ level
in Epic. - ANSWERS-Parent Location
The ________ record represents your entire healthcare organization. - ANSWERS-
Facility
Send a ________ to inform guarantors of balances before statements are sent. -
ANSWERS-Balance Notification
You ________ a statement run to indicate the statements successfully went out the
door. - ANSWERS-Accept
In Single Billing Office, statements are sent per ________ account. - ANSWERS-
Guarantor
Resolute HB tracks liability using different _________ on HARs. An HB HAR with a
single coverage might have three: Prebilled, Insurance, and Self‐Pay buckets. -
ANSWERS-Buckets
A HAR has to have a linked ________ and ________ and can be linked to multiple (or
no) ________ . - ANSWERS-Patient
Guarantor
Coverages
________, ________, and ________ records can be reused for future encounters. -
ANSWERS-Patient,
Guarantor,
, Coverage
The ________ is a visit or admission specific identifier. - ANSWERS-CSN
Create a ________ to have multiple visits' charges sent on one claim. - ANSWERS-
Recurring HAR
The majority of hospital charges in Epic are generated through ________ . -
ANSWERS-Clinical Workflows
When there are no errors, charges post to the hospital account ________ and are in
________ . - ANSWERS-Immediately,
AR
You can view individual charge details, including who did the workflow that created the
charge, in the ________ activity in the hospital account. - ANSWERS-TX Inquiry
The majority of your HB charge review workqueues should be worked by ________ . -
ANSWERS-Clinical Users
If there is an error on a charge, users should fix the error in ________. Doing that will
automatically ________ . - ANSWERS-The clinical documentation
Fix the charge
Charges can appear in workqueues because of ________. ________ have to be fixed
for the charge to leave the workqueue. ________ can be overridden. - ANSWERS-
Errors or warnings
Errors
Warnings