BUS 370 NCSU EXAM 2 VERIFIED ACCURATE STUDY
GUIDE
Case Study Pagoda.com - Answers - Pagoda is an ISP. Offers email applications and
web building software Online Help Desk, it is considering outsourcing this service
Current price 4 servers x $2000 per year, $1.50 variable Outsource $1500000, $0.50
fixed Should they outsource or not??
Case Study Green Reverse Logistics in the Electronics Industry - Answers - recycling
unwanted components is one key aspect of green reverse logistics. Refurbish products
to give them a new life
Case Study Top-Slice Drivers - Answers - Two years ago, Top-Slice Company moved
from just making golf balls to also producing oversized drivers. Top-Slice makes three
different models: the Bomber, the Hook King, and the Sir Slice-A-Lot. How can we use
forecasting to predict and expand their work?
Case Study Covolo Diving Gear, Part 2 - Answers - Covolo has made a sales forecast
for the next yearHow can we create a level production plan?
Core competencies - Answers - An organizational strength or ability, developed over a
long period, that customers find valuable and competitors find difficult or even
impossible to copy.
Corporate social responsibility - Answers - The economic, legal, ethical, and
discretionary expectations that society has of organizations at a given point in time.
Cost of goods sold (COGS) - Answers - The purchased cost of goods from outside
suppliers.
Cost-based contract - Answers - A type of purchasing contract in which the price of a
good or service is tied to the cost of some key input(s) or other economic factors, such
as interest rates.
Cross sourcing - Answers - A sourcing strategy in which a company uses a single
supplier for one particular part or service and another supplier with the same capabilities
for a different part or service, with the understanding that each supplier can act as a
backup for the other supplier.
Description by brand - Answers - A description method that is used when a product or
service is proprietary or when there is a perceived advantage to using a particular
supplier's products or services.
, Description by market grade/industry standard - Answers - A description method that is
used when the requirements are well understood and there is common agreement
between supply chain partners about what certain terms mean.
Description by performance characteristics - Answers - A description method that
focuses attention on the outcomes the customer wants rather than on the precise
configuration of the product or service.
Description by specification - Answers - A description method that is used when an
organization needs to provide very detailed descriptions of the characteristics of an item
or a service.
Direct costs - Answers - Costs tied directly to the level of operations or supply chain
activities, such as the production of a good or service, or transportation.
Dual sourcing - Answers - A sourcing strategy in which two suppliers are used for the
same purchased product or service.
Electronic data interchange (EDI) - Answers - An information technology that allows
supply chain partners to transfer data electronically between their information systems.
Electronic funds transfer (EFT) - Answers - The automatic transfer of payment from a
buyer's bank account to a supplier's bank account.
Fixed-price contract - Answers - A type of purchasing contract in which the stated price
does not change, regardless of fluctuations in general overall economic conditions,
industry competition, levels of supply, market prices, or other environmental changes.
Indirect costs - Answers - Costs that are not tied directly to the level of operations or
supply chain activity.
Industry analysis - Answers - Profiles the major forces and trends that are impacting an
industry, including pricing, competition, regulatory forces, substitution, technology
changes, and supply/demand trends.
Insourcing - Answers - The use of resources within the firm to provide products or
services.
Make-or-buy decision - Answers - A high-level, often strategic, decision regarding which
products or services will be provided internally and which will be provided by external
supply chain partners.
Maverick spending - Answers - Spending that occurs when internal customers purchase
directly from nonqualified suppliers and bypass established purchasing procedures.
GUIDE
Case Study Pagoda.com - Answers - Pagoda is an ISP. Offers email applications and
web building software Online Help Desk, it is considering outsourcing this service
Current price 4 servers x $2000 per year, $1.50 variable Outsource $1500000, $0.50
fixed Should they outsource or not??
Case Study Green Reverse Logistics in the Electronics Industry - Answers - recycling
unwanted components is one key aspect of green reverse logistics. Refurbish products
to give them a new life
Case Study Top-Slice Drivers - Answers - Two years ago, Top-Slice Company moved
from just making golf balls to also producing oversized drivers. Top-Slice makes three
different models: the Bomber, the Hook King, and the Sir Slice-A-Lot. How can we use
forecasting to predict and expand their work?
Case Study Covolo Diving Gear, Part 2 - Answers - Covolo has made a sales forecast
for the next yearHow can we create a level production plan?
Core competencies - Answers - An organizational strength or ability, developed over a
long period, that customers find valuable and competitors find difficult or even
impossible to copy.
Corporate social responsibility - Answers - The economic, legal, ethical, and
discretionary expectations that society has of organizations at a given point in time.
Cost of goods sold (COGS) - Answers - The purchased cost of goods from outside
suppliers.
Cost-based contract - Answers - A type of purchasing contract in which the price of a
good or service is tied to the cost of some key input(s) or other economic factors, such
as interest rates.
Cross sourcing - Answers - A sourcing strategy in which a company uses a single
supplier for one particular part or service and another supplier with the same capabilities
for a different part or service, with the understanding that each supplier can act as a
backup for the other supplier.
Description by brand - Answers - A description method that is used when a product or
service is proprietary or when there is a perceived advantage to using a particular
supplier's products or services.
, Description by market grade/industry standard - Answers - A description method that is
used when the requirements are well understood and there is common agreement
between supply chain partners about what certain terms mean.
Description by performance characteristics - Answers - A description method that
focuses attention on the outcomes the customer wants rather than on the precise
configuration of the product or service.
Description by specification - Answers - A description method that is used when an
organization needs to provide very detailed descriptions of the characteristics of an item
or a service.
Direct costs - Answers - Costs tied directly to the level of operations or supply chain
activities, such as the production of a good or service, or transportation.
Dual sourcing - Answers - A sourcing strategy in which two suppliers are used for the
same purchased product or service.
Electronic data interchange (EDI) - Answers - An information technology that allows
supply chain partners to transfer data electronically between their information systems.
Electronic funds transfer (EFT) - Answers - The automatic transfer of payment from a
buyer's bank account to a supplier's bank account.
Fixed-price contract - Answers - A type of purchasing contract in which the stated price
does not change, regardless of fluctuations in general overall economic conditions,
industry competition, levels of supply, market prices, or other environmental changes.
Indirect costs - Answers - Costs that are not tied directly to the level of operations or
supply chain activity.
Industry analysis - Answers - Profiles the major forces and trends that are impacting an
industry, including pricing, competition, regulatory forces, substitution, technology
changes, and supply/demand trends.
Insourcing - Answers - The use of resources within the firm to provide products or
services.
Make-or-buy decision - Answers - A high-level, often strategic, decision regarding which
products or services will be provided internally and which will be provided by external
supply chain partners.
Maverick spending - Answers - Spending that occurs when internal customers purchase
directly from nonqualified suppliers and bypass established purchasing procedures.
