MSIS 3223 Test 1 with 100% Correct
Answers
Operations management - ANS-- The management of processes or systems that create
goods and/or provide services.
- inputs transformed into outputs (goods or services)
- plays role in supply chain
- works with marketing and finance
It creates _____ - ANS-VALUE added
- research and investment, salaries, creating profits
Classifications on Productive Systems - ANS-1. Degree of Standardization (highly
standardized or highly customized)
2. Type of Operation (project, repetitive)
3. Tangible good or Intangible act
Key functions on the supply side are: - ANS-- operations and supply chains
Key functions on the demand side: - ANS-- sales and marketing
Too little supply leads to... - ANS-- lost opportunity and customer dissatisfaction
Three basic functional areas of organization: - ANS-1. Finance
2. Marketing
3. Operation
Need support and input from all areas for Operation to produce goods and services
Operations and Supply Chains are.... - ANS-- intrinsically linked and no business
organization could exist without both
Feedback in the transformation process is defined as: - ANS-- measurements taken at
various points in the transformation process
- compared with previously established standards to determine whether corrective
action is needed (control)
Control: - ANS-- The comparison of feedback against previously established standards
to determine if corrective action is needed within the transformation process
Value-Added equation - ANS-- Value or Price of Outputs - Cost of Inputs.
, In Nonprofits, the value of outputs is their ________ - ANS-- value to society
Money from Value-Added is used for things like _____, _____, _____, ______ - ANS--
R&D, Investments, salaries, and profit.
How many percent of jobs involve Operations Management? - ANS-50%
Eli Whitney came up with the concept of... - ANS-- interchangeable parts
Adam Smith came up with the concept of... - ANS-- division of labor
Watt came up with the concept of... - ANS-- new power sources (The steam engine)
What are the Post Civil War dates? - ANS-- (1865-1900)
Events of Post Civil War - ANS-- Mass exodus of farm laborers-labor pool
- Modern capital formation-joint stock co.
- Entrepreneurial ideas-Morgan,etc.
- Rapid expansion of West-railroad
----Great Productive Explosion----
Scientific Management's Key People: - ANS-F.W. Taylor--efficiency and productivity
F. Gilbreth--motion studies
L. Gilbreth--fatigue studies (cheaper by the dozen)
H. Gantt--scheduling charts
H. Ford--auto assembly
Dates of Scientific Management: - ANS-- (1875-1925)
Scientific Management's Key events: - ANS-- "Systematic Planning"
- "Control Systems"
- "Scientific or Analytical Investigation"
- "Standards as Benchmarks"
Systematic Planning - ANS-
Control Systems - ANS-
Scientific or Analytical Investigation - ANS-
Just-in-time manufacturing - ANS-
Lean production tools - ANS-
TQM - ANS-
Answers
Operations management - ANS-- The management of processes or systems that create
goods and/or provide services.
- inputs transformed into outputs (goods or services)
- plays role in supply chain
- works with marketing and finance
It creates _____ - ANS-VALUE added
- research and investment, salaries, creating profits
Classifications on Productive Systems - ANS-1. Degree of Standardization (highly
standardized or highly customized)
2. Type of Operation (project, repetitive)
3. Tangible good or Intangible act
Key functions on the supply side are: - ANS-- operations and supply chains
Key functions on the demand side: - ANS-- sales and marketing
Too little supply leads to... - ANS-- lost opportunity and customer dissatisfaction
Three basic functional areas of organization: - ANS-1. Finance
2. Marketing
3. Operation
Need support and input from all areas for Operation to produce goods and services
Operations and Supply Chains are.... - ANS-- intrinsically linked and no business
organization could exist without both
Feedback in the transformation process is defined as: - ANS-- measurements taken at
various points in the transformation process
- compared with previously established standards to determine whether corrective
action is needed (control)
Control: - ANS-- The comparison of feedback against previously established standards
to determine if corrective action is needed within the transformation process
Value-Added equation - ANS-- Value or Price of Outputs - Cost of Inputs.
, In Nonprofits, the value of outputs is their ________ - ANS-- value to society
Money from Value-Added is used for things like _____, _____, _____, ______ - ANS--
R&D, Investments, salaries, and profit.
How many percent of jobs involve Operations Management? - ANS-50%
Eli Whitney came up with the concept of... - ANS-- interchangeable parts
Adam Smith came up with the concept of... - ANS-- division of labor
Watt came up with the concept of... - ANS-- new power sources (The steam engine)
What are the Post Civil War dates? - ANS-- (1865-1900)
Events of Post Civil War - ANS-- Mass exodus of farm laborers-labor pool
- Modern capital formation-joint stock co.
- Entrepreneurial ideas-Morgan,etc.
- Rapid expansion of West-railroad
----Great Productive Explosion----
Scientific Management's Key People: - ANS-F.W. Taylor--efficiency and productivity
F. Gilbreth--motion studies
L. Gilbreth--fatigue studies (cheaper by the dozen)
H. Gantt--scheduling charts
H. Ford--auto assembly
Dates of Scientific Management: - ANS-- (1875-1925)
Scientific Management's Key events: - ANS-- "Systematic Planning"
- "Control Systems"
- "Scientific or Analytical Investigation"
- "Standards as Benchmarks"
Systematic Planning - ANS-
Control Systems - ANS-
Scientific or Analytical Investigation - ANS-
Just-in-time manufacturing - ANS-
Lean production tools - ANS-
TQM - ANS-
