ACTUAL EXAM 2026/2027 | Nursing
Leadership | Verified Q&A | Pass
Guaranteed - A+ Graded
Section 1: Leadership & Management (12 Questions)
Q1: A nurse manager is implementing a new electronic documentation system. Which leadership style is
most effective for managing staff resistance to change?
A. Autocratic leadership
B. Transformational leadership with staff involvement. [CORRECT]
C. Laissez-faire leadership
D. Transactional leadership only
Correct Answer: B
Rationale: Transformational leadership engages staff in the change process, addressing concerns and
building commitment; involvement reduces resistance and improves implementation success.
Q2: A unit is experiencing increased medication errors. Which quality improvement methodology should
the nurse manager use to identify root causes?
A. Trial and error
B. Plan-Do-Study-Act (PDSA) cycle or Root Cause Analysis. [CORRECT]
C. Ignore the problem
D. Punish staff immediately
Correct Answer: B
Rationale: PDSA and Root Cause Analysis systematically identify contributing factors; punitive
approaches create fear and do not address system failures causing errors.
Q3: Which action demonstrates the QSEN competency of Safety?
,A. Delegating all medication administration to UAP
B. Implementing bar-code medication administration and double-checks for high-alert drugs. [CORRECT]
C. Working overtime without breaks
D. Ignoring near-miss reports
Correct Answer: B
Rationale: Safety competencies require system-level interventions like technology safeguards and
independent double-checks to prevent errors and harm.
Q4: A nurse leader is managing conflict between two staff members. Which conflict resolution strategy
is most effective for long-term relationships?
A. Avoidance
B. Competing/forcing
C. Collaborating to find mutually acceptable solutions. [CORRECT]
D. Accommodating
Correct Answer: C
Rationale: Collaboration addresses underlying concerns of both parties, producing win-win solutions
that preserve relationships and prevent recurrence.
Q5: Which resource management strategy ensures adequate staffing during a flu outbreak?
A. Cancel all patient care
B. Cross-training staff, using agency nurses, and implementing emergency staffing protocols. [CORRECT]
C. Working with skeleton crew only
D. Closing the unit
Correct Answer: B
Rationale: Flexible staffing strategies including cross-training and contingency plans maintain safe
patient care ratios during workforce shortages.
Q6: A nurse manager uses Lewin's Change Theory. Which phase involves reinforcing new behaviors?
A. Unfreezing
B. Moving/Changing
C. Refreezing. [CORRECT]
D. Resisting
Correct Answer: C
Rationale: Refreezing establishes stability by reinforcing changes through policy, training, and
recognition until new behaviors become routine practice.
, Q7: Which leadership quality is essential for patient advocacy?
A. Passivity
B. Assertive communication and ethical decision-making. [CORRECT]
C. Avoiding conflict
D. Deference to authority
Correct Answer: B
Rationale: Effective advocacy requires nurses to assertively communicate patient needs and navigate
ethical dilemmas, prioritizing patient welfare over institutional convenience.
Q8: A unit has increased patient falls. Which improvement strategy follows evidence-based practice?
A. Implementing universal fall precautions and hourly rounding. [CORRECT]
B. Restraining all patients
C. Ignoring low-risk patients
D. Blaming patients
Correct Answer: A
Rationale: Universal precautions and proactive rounding address multifactorial fall risks; restraints
increase injury risk and violate patient rights.
Q9: Which financial management principle ensures cost-effective patient care?
A. Using most expensive supplies
B. Evidence-based resource utilization and waste reduction. [CORRECT]
C. Eliminating necessary care
D. No inventory tracking
Correct Answer: B
Rationale: Cost-effective care applies evidence-based practice to eliminate waste while maintaining
quality; arbitrary cost-cutting compromises patient outcomes.
Q10: A nurse manager is evaluating staff performance. Which approach aligns with transformational
leadership?
A. Annual criticism only
B. Continuous feedback, professional development, and recognition. [CORRECT]
C. Public humiliation
D. Ignoring good performance