IHOP SERVER TEST LATEST
which statement best describes how to refill a guests drink -
ANSWERS-bring them a new glass, ask them if they want to keep their
straw, and take away their empty glass
when taking a guests order, your are required to - ANSWERS-write
down the order in pencil and repeat the order back to the guest
why is it important to repeat the order back to the guest - ANSWERS-it
helps you confirm that you have written it down correctly makes the
guest feel confident that you got the order correct and gives them a
chance to make changes
what are the order to delivery times for breakfast lunch and dinner -
ANSWERS-11min 12min 16min
which statement best describes how to input orders into the pos system -
ANSWERS-input orders one by one as soon as you take them. this helps
manage your station and doesn't over load the galley
when you have to talk to the galley, which cook do you speak to -
ANSWERS-the wheel cook
END OF
PAGE 1
, IHOP SERVER TEST LATEST
which of the following best describes how to correct an order after it has
already been input in the computer - ANSWERS-verbally notify the
galley and then correct the order in the computer
checking for beverage refills bringing necessary condiments and
checking for additional needs demonstrates which server guidelines to
great guest service - ANSWERS-predelivery
how often should sanitizer solution be changed - ANSWERS-every 2
hours when the concentration falls below acceptable levels or when the
solution becomes visibly dirty
what is the server garnish for double blueberry pancakes - ANSWERS-
rosette of whipped topping
what is the server garish for new York cheesecake pancakes -
ANSWERS-powdered sugar and whipped topping
what is the server garish for strawberry banana pancakes - ANSWERS-
whipped topping
END OF
PAGE 2
which statement best describes how to refill a guests drink -
ANSWERS-bring them a new glass, ask them if they want to keep their
straw, and take away their empty glass
when taking a guests order, your are required to - ANSWERS-write
down the order in pencil and repeat the order back to the guest
why is it important to repeat the order back to the guest - ANSWERS-it
helps you confirm that you have written it down correctly makes the
guest feel confident that you got the order correct and gives them a
chance to make changes
what are the order to delivery times for breakfast lunch and dinner -
ANSWERS-11min 12min 16min
which statement best describes how to input orders into the pos system -
ANSWERS-input orders one by one as soon as you take them. this helps
manage your station and doesn't over load the galley
when you have to talk to the galley, which cook do you speak to -
ANSWERS-the wheel cook
END OF
PAGE 1
, IHOP SERVER TEST LATEST
which of the following best describes how to correct an order after it has
already been input in the computer - ANSWERS-verbally notify the
galley and then correct the order in the computer
checking for beverage refills bringing necessary condiments and
checking for additional needs demonstrates which server guidelines to
great guest service - ANSWERS-predelivery
how often should sanitizer solution be changed - ANSWERS-every 2
hours when the concentration falls below acceptable levels or when the
solution becomes visibly dirty
what is the server garnish for double blueberry pancakes - ANSWERS-
rosette of whipped topping
what is the server garish for new York cheesecake pancakes -
ANSWERS-powdered sugar and whipped topping
what is the server garish for strawberry banana pancakes - ANSWERS-
whipped topping
END OF
PAGE 2
