EFD Recert with all Correct & 100% Verified Answers |
Latest Version |Already Graded A+
The caller reports that a factory worker's whole arm is currently trapped in a conveyor belt
system. No hazardous materials are involved. What is the most appropriate Determinant Code?
✔Correct Answer-58D1
.
An effective quality improvement program includes case review, feedback, and: ✔Correct
Answer-Continuing dispatch education (CDE)
Upon recognizing a fireground communication breakdown, the EFD should: ✔Correct Answer-
intervene to ensure the correct message is received.
Public safety agencies that fail to take appropriate remedial action against employees who
demonstrate poor performance may be found liable for the employee's inappropriate actions
based on the legal concept of: ✔Correct Answer-Negligent Retention
What is the most appropriate Chief Complaint Protocol to use when the caller reports that a
freight train has derailed and caught fire? ✔Correct Answer-70: Train and Rail
Collision/Derailment
.
The Gap Theory suggests that: ✔Correct Answer-silent "gaps" during the calltaking process
can elevate caller anxiety.
The International Academy of Emergency Fire Dispatch considers the first Incident Commander
to be: ✔Correct Answer-the EFD handling the call.
The caller reports that two elevator maintenance workers are trapped under an elevator car and
they are both injured. What is the most appropriate Determinant Code? ✔Correct Answer-56-
D-2
The caller reports that a child is trapped in a vehicle trunk. After providing PDIs and addressing
applicable CEI on Protocol 58, what should you do next? ✔Correct Answer-Go to D-4: Person
Trapped in Vehicle Trunk.
According to Protocol B: Building Evacuation and Health/Life Safety, what should the caller who
is trapped two stories up do after breaking a window and clearing out the glass? ✔Correct
Answer-Exit the window by going out feet first and then hanging down as far as s/he can before
letting go.
, Select the best definition for "repetitive persistence" from the following list. ✔Correct
Answer-a calming technique in which the calltaker repeats a phrase verbatim using a firm but
caring tone. The phrase should include both an action and a reason for the action.
The caller reports that he is stranded in his car in floodwater. In response to the Case Entry
Question "Is the water moving the vehicle or getting deeper inside the vehicle?" the caller
reports that the water is moving the vehicle. What should you do next? ✔Correct Answer-
Initiate dispatch for an 81-E-2 "Vehicle in floodwater (threatened)" response.
What is the most appropriate Chief Complaint Protocol to use when a caller reports that
lightning has started a WILDLAND fire near her remote cabin? ✔Correct Answer-Protocol 82:
Vegetation/Wildland/Brush/Grass Fire
.
When using the FPDS, actual response assignments and emergency modes(lights-and-siren vs.
no lights-and-siren) are predetermined by: ✔Correct Answer-local Fire & Emergency Services
Administration.
What is the most appropriate Chief Complaint Protocol to use when the caller reports that a
vehicle is on fire inside a parking structure that is attached to a residential apartment building?
✔Correct Answer-69: Structure Fire
What is the most appropriate Chief Complaint Protocol to use when the caller reports that an
explosion in an industrial warehouse has started a fire in the building? ✔Correct Answer-57:
Explosion
When using Protocol 79: Lost Person, a person with a COMPLICATING MEDICAL CONDITION is
considered: ✔Correct Answer-equivalent to a sick or injured person.
Protocol 83 is designed to accomplish incident triage in situations where the communication
center is overwhelmed due to extreme weather or disaster situations. ✔Correct Answer-true
When not obvious, EFDs must ask if a fire has been extinguished. ✔Correct Answer-False
The Incident Command System (ICS) operates on the foundation of which two key principles?
✔Correct Answer-standardized organizational structure and span of control
What is the most appropriate Chief Complaint Protocol to use when the caller reports that he
smells an odor of gasoline outside near the airport? ✔Correct Answer-59: Fuel Spill/Fuel Odor
When speaking with callers, EFDs should avoid using jargon, acronyms, slang, or codes.
✔Correct Answer-true
Latest Version |Already Graded A+
The caller reports that a factory worker's whole arm is currently trapped in a conveyor belt
system. No hazardous materials are involved. What is the most appropriate Determinant Code?
✔Correct Answer-58D1
.
An effective quality improvement program includes case review, feedback, and: ✔Correct
Answer-Continuing dispatch education (CDE)
Upon recognizing a fireground communication breakdown, the EFD should: ✔Correct Answer-
intervene to ensure the correct message is received.
Public safety agencies that fail to take appropriate remedial action against employees who
demonstrate poor performance may be found liable for the employee's inappropriate actions
based on the legal concept of: ✔Correct Answer-Negligent Retention
What is the most appropriate Chief Complaint Protocol to use when the caller reports that a
freight train has derailed and caught fire? ✔Correct Answer-70: Train and Rail
Collision/Derailment
.
The Gap Theory suggests that: ✔Correct Answer-silent "gaps" during the calltaking process
can elevate caller anxiety.
The International Academy of Emergency Fire Dispatch considers the first Incident Commander
to be: ✔Correct Answer-the EFD handling the call.
The caller reports that two elevator maintenance workers are trapped under an elevator car and
they are both injured. What is the most appropriate Determinant Code? ✔Correct Answer-56-
D-2
The caller reports that a child is trapped in a vehicle trunk. After providing PDIs and addressing
applicable CEI on Protocol 58, what should you do next? ✔Correct Answer-Go to D-4: Person
Trapped in Vehicle Trunk.
According to Protocol B: Building Evacuation and Health/Life Safety, what should the caller who
is trapped two stories up do after breaking a window and clearing out the glass? ✔Correct
Answer-Exit the window by going out feet first and then hanging down as far as s/he can before
letting go.
, Select the best definition for "repetitive persistence" from the following list. ✔Correct
Answer-a calming technique in which the calltaker repeats a phrase verbatim using a firm but
caring tone. The phrase should include both an action and a reason for the action.
The caller reports that he is stranded in his car in floodwater. In response to the Case Entry
Question "Is the water moving the vehicle or getting deeper inside the vehicle?" the caller
reports that the water is moving the vehicle. What should you do next? ✔Correct Answer-
Initiate dispatch for an 81-E-2 "Vehicle in floodwater (threatened)" response.
What is the most appropriate Chief Complaint Protocol to use when a caller reports that
lightning has started a WILDLAND fire near her remote cabin? ✔Correct Answer-Protocol 82:
Vegetation/Wildland/Brush/Grass Fire
.
When using the FPDS, actual response assignments and emergency modes(lights-and-siren vs.
no lights-and-siren) are predetermined by: ✔Correct Answer-local Fire & Emergency Services
Administration.
What is the most appropriate Chief Complaint Protocol to use when the caller reports that a
vehicle is on fire inside a parking structure that is attached to a residential apartment building?
✔Correct Answer-69: Structure Fire
What is the most appropriate Chief Complaint Protocol to use when the caller reports that an
explosion in an industrial warehouse has started a fire in the building? ✔Correct Answer-57:
Explosion
When using Protocol 79: Lost Person, a person with a COMPLICATING MEDICAL CONDITION is
considered: ✔Correct Answer-equivalent to a sick or injured person.
Protocol 83 is designed to accomplish incident triage in situations where the communication
center is overwhelmed due to extreme weather or disaster situations. ✔Correct Answer-true
When not obvious, EFDs must ask if a fire has been extinguished. ✔Correct Answer-False
The Incident Command System (ICS) operates on the foundation of which two key principles?
✔Correct Answer-standardized organizational structure and span of control
What is the most appropriate Chief Complaint Protocol to use when the caller reports that he
smells an odor of gasoline outside near the airport? ✔Correct Answer-59: Fuel Spill/Fuel Odor
When speaking with callers, EFDs should avoid using jargon, acronyms, slang, or codes.
✔Correct Answer-true
