EXAM PRACTICE WITH 39 QUESTIONS AND ANSWERS
UPDATED RATED A+ NEW EDITION
Workers in a workplace can help avoid cross-cultural misunderstandings by:
A. cultivating cultural understanding of fellow workers and customers/clients
B. maintaining a professional appearance at all times
C. interacting with others influenced by their own cultural beliefs
D. not serving customers/clients with whom they feel uncomfortable - Ans A
environments engender increased knowledge and respect for the health
team members for each other.
A. Collaborative and aggressive
B. Collaborative and passive
C. Collaborative and reactive
D. Collaborative and participative - Ans D
Marked by the growing use and influence of emerging/disruptive technologies - cloud, mobile
devices, big data, advanced analytics, and others, system thinking is .
A. a luxury that can't be afforded
B. a business survival strategy
C. can be ignored
D. costly
E. time consuming - Ans B
, In contrast with constructive accountability, is a process in which two or more
people or groups discuss their needs and differences of opinion and eventually develop a
solution.
A. ethical conflict
B. Legal conflict
C. constructive conflict
D. neutral conflict - Ans C
Sound strategies are needed to create a healthy organization culture in which
subordinates, team members, and leaders achieve results.
A. financial
B. operational
C. communication
D. accounting
E. legal - Ans C
The strategic plans are usually the responsibility of management.
A. lower management
B. middle management
C. senior management
D. outside managers
E. consultants - Ans C
Self-aware leaders exhibit which of the following characteristics?
A. They know themselves, including strengths and weaknesses.
B. They delegate their decisions to others.
C. They do not seek feedback from others.