ATI NURSE’S TOUCH:PROFESSIONAL COMMUNICATION PROCTORED EXAM WITH CORRECT ACTUAL QUESTIONS AND CORRECTLY WELL DEFINED ANSWERS LATEST ALREADY GRADED A+

ATI NURSE’S TOUCH:PROFESSIONAL
COMMUNICATION PROCTORED EXAM
WITH CORRECT ACTUAL QUESTIONS AND
CORRECTLY WELL DEFINED ANSWERS
LATEST ALREADY GRADED A+



-Hostile
-Infringes on rights of others
-Winning is sole goal
-Loud
-Use the word "You"
-use blaming statements
-intimidate
-display intrusiveness - ANSWERS-Aggressive


-Avoids honest confrontation
-appears honest but is manipulative
-make others look bad
-victim mentality

, -gossiping about the situation to someone else
-shaming
-dismissive
-mistreats other individuals
-"Your ideas don't make sense, couldn't you come up with a
better idea?" - ANSWERS-Passive aggressiveness


SOLAR: sit facing client, observe open posture, lean toward
client, establish, maintain eye contact, relax - ANSWERS-
active listening


lets client organize thoughts, consider topics, think through
points - ANSWERS-silence


demonstrates patience, willingness to wait for patient -
ANSWERS-silence


Helps client verbalize, steers conversation, indicates interest
-"tell me about it" - ANSWERS-providing leads


clarify message, collect data, encourage feedback, confirm
clients ideas/beliefs - ANSWERS-focused questions