IS 201 BYU EXAM 1 QUESTIONS AND
ANSWERS 100% PASS 2026/2027
Organizational Structure - ANS processes, strategies, structure, goals
People within an Organization - ANS patterns of behavior, personal goals, personalities, social
norms, habits, creativity
IT Infrastructure - ANS hardware, software, networks
Executive Information Systems (EIS) - ANS Executives, strategic
Decision Support Systems (DSS) - ANS Senior Managers, strategic
Management Information Systems (MIS) - ANS Middle Managers, strategic
Transaction Processing Systems (TPS) - ANS Workers, sustaining
Enterprise Resource Planning Systems (ERP) - ANS a set of integrated programs that manage
a company's vital business operations for an entire organization across each functional area
"system that does everything"
@2026 ALLRIGHTS RESERVED 1
, Supply Chain Management (SCM) - ANS Prevents the bull-whip effect
Over-estimating consumer demand, resulting in inflated production
—communication is key!!
Accounting Information Systems (AIS) - ANS Sustaining (TPS)
Strategic (MIS/DSS/EIS)
Customer Relationship Management (CRM) - ANS Sustaining (TPS)— information about
customers
Strategic (MIS/DSS/EIS)— information about marketing campaigns
Have a very good ability to predict what customer will want!
Bull-whip effect - ANS Tendency of consumers of a material or product in short supply to buy
more than they need in the immediate future.
Legacy Systems - ANS typically homegrown systems that have been around forever and
nobody can modify them, yet they are essential to doing business
Cache memory - ANS the name of very fast memory chips located on the central processing
unit
Multi-threading - ANS processor is capable of running multiple threads, and the program on
the processor has to be capable of running multiple threads
Multi-core - ANS multiple, separate cores on the CP unit
@2026 ALLRIGHTS RESERVED 2
ANSWERS 100% PASS 2026/2027
Organizational Structure - ANS processes, strategies, structure, goals
People within an Organization - ANS patterns of behavior, personal goals, personalities, social
norms, habits, creativity
IT Infrastructure - ANS hardware, software, networks
Executive Information Systems (EIS) - ANS Executives, strategic
Decision Support Systems (DSS) - ANS Senior Managers, strategic
Management Information Systems (MIS) - ANS Middle Managers, strategic
Transaction Processing Systems (TPS) - ANS Workers, sustaining
Enterprise Resource Planning Systems (ERP) - ANS a set of integrated programs that manage
a company's vital business operations for an entire organization across each functional area
"system that does everything"
@2026 ALLRIGHTS RESERVED 1
, Supply Chain Management (SCM) - ANS Prevents the bull-whip effect
Over-estimating consumer demand, resulting in inflated production
—communication is key!!
Accounting Information Systems (AIS) - ANS Sustaining (TPS)
Strategic (MIS/DSS/EIS)
Customer Relationship Management (CRM) - ANS Sustaining (TPS)— information about
customers
Strategic (MIS/DSS/EIS)— information about marketing campaigns
Have a very good ability to predict what customer will want!
Bull-whip effect - ANS Tendency of consumers of a material or product in short supply to buy
more than they need in the immediate future.
Legacy Systems - ANS typically homegrown systems that have been around forever and
nobody can modify them, yet they are essential to doing business
Cache memory - ANS the name of very fast memory chips located on the central processing
unit
Multi-threading - ANS processor is capable of running multiple threads, and the program on
the processor has to be capable of running multiple threads
Multi-core - ANS multiple, separate cores on the CP unit
@2026 ALLRIGHTS RESERVED 2
