IAED Emergency Telecommunicator Certification Exam (Latest
2025/ 2026 Update) Questions and Answers | Grade A| 100%
Correct (Verified Answers)
1. What does the acronym TDD stand for?
Telecommunications Device for the Deaf
2. When faced with an ethical dilemma in the communication center, the ETC should first:
Follow the 3Ps: Protocol, Procedure, and Policy
3. A procedure that has been highly defined, structured, and placed into a reference system is
known as a:
Protocol
4. In this course, the "Three P's" refer to:
Protocol, Procedure, and Policy
5. During a disaster, in the Incident Command system (ICS) provides an important framework
for:
maintaining command, managing resources, adn coordinating efforts
6. In regard to legal negligence, causation is proven when:
a direct link between the breach of duty and the identified injury or damage is established
, IAED Emergency Telecommunicator Certification Exam (Latest
2025/ 2026 Update) Questions and Answers | Grade A| 100%
Correct (Verified Answers)
7. What is an example of a trauma incident?
a burned patient
8. An incident requiring HAZMAT response involves:
the release or escape of hazardous material
9. A tuner is used to "tune into" a specific bandwidth signal, each tuning point is commonly
called?
a channel
10. When possible emergency tele-communicators should always ask the caller for permission
before providing dispatch life support (DLS) instructions. T/F
False
11. What does the acronym CAD stand for?
Computer-Aided Dispatch
12. In the context of the communication process, the medium is:
how the message is conveyed
2025/ 2026 Update) Questions and Answers | Grade A| 100%
Correct (Verified Answers)
1. What does the acronym TDD stand for?
Telecommunications Device for the Deaf
2. When faced with an ethical dilemma in the communication center, the ETC should first:
Follow the 3Ps: Protocol, Procedure, and Policy
3. A procedure that has been highly defined, structured, and placed into a reference system is
known as a:
Protocol
4. In this course, the "Three P's" refer to:
Protocol, Procedure, and Policy
5. During a disaster, in the Incident Command system (ICS) provides an important framework
for:
maintaining command, managing resources, adn coordinating efforts
6. In regard to legal negligence, causation is proven when:
a direct link between the breach of duty and the identified injury or damage is established
, IAED Emergency Telecommunicator Certification Exam (Latest
2025/ 2026 Update) Questions and Answers | Grade A| 100%
Correct (Verified Answers)
7. What is an example of a trauma incident?
a burned patient
8. An incident requiring HAZMAT response involves:
the release or escape of hazardous material
9. A tuner is used to "tune into" a specific bandwidth signal, each tuning point is commonly
called?
a channel
10. When possible emergency tele-communicators should always ask the caller for permission
before providing dispatch life support (DLS) instructions. T/F
False
11. What does the acronym CAD stand for?
Computer-Aided Dispatch
12. In the context of the communication process, the medium is:
how the message is conveyed
