Questions Exam 1
QUESTIONS AND VERIFIED
CORRECT ANSWERS
GRADED A+
Feedback: the nurse is still in the entry stage and will be until necessary skills are learned. It
generally takes an extended period of time to obtain the skills necessary for mastery. The
remaining options are not relevant to this question.
2.) What does traditional management science focuses upon?
A) Meeting worker satisfaction
B) Delineating barriers to productivity
C) Using a laissez-faire approach
D) Encouraging employee participation - CORRECT ANSWER-Ans: B
Feedback:
Classical, or traditional, management science focuses on production in the workplace and on
delineating organizational barriers to productivity. Little attention was given to worker job
satisfaction, and workers were assumed to be motivated solely by economic rewards.
2. What is the reason that first and middle-level managers experience more interruptions than
higher-level managers?
A. They generally interact directly with a greater number of subordinates in daily planning
B. They seldom have that clerical and secretarial help assigned to higher-level managers
,C. They are more social in nature and personal interactions
D. They are busier than higher-level managers - CORRECT ANSWER-ANS: A
Feedback: frequent interruptions are common for first and middle-level managers, who have a
larger number of direct reports than do higher-level managers. The other options are not
generally true statements
What is the weakness of the traditional problem solving model?
A) Its need for implementation time
B) Its lack of a step requiring evaluation of results
C) Its failure to gather sufficient data
D) Its failure to evaluate alternatives - CORRECT ANSWER-Ans: A
Feedback:
The traditional problem-solving model is less effective when time constraints are a
consideration. Decision making can occur without the full analysis required in problem
solving. Because problem solving attempts to identify the root problem in situations,
much time and energy are spent on identifying the real problem.
3. Which of the following statements is true regarding decision making?
A) Scientific methods provide identical decisions by different individuals for the
same problems
B) Decisions are greatly influenced by each person's value system
C) Personal beliefs can be adjusted for when the scientific approach to problem
solving is used
D) Past experience has little to do with the quality of the decision - CORRECT ANSWER-Ans: B
Feedback:
Values, life experience, individual preference, and individual ways of thinking will
influence a person's decision making. No matter how objective the criteria will be, value
,judgments will always play a part in a person's decision making, either consciously or
subconsciously.
3. Which time waster does the manager have least control over?
A. Failure to set objectives
B. Inability to say no
C. Procrastination
D. Paperwork overload - CORRECT ANSWER-ANS: D
Feedback: Excessive paperwork is an external time waster, the others are time wasters created
by the manager (internal).
3. What assumption about workers does Theory X hold?
A) Workers will naturally put forth effort
B) Workers need threats to be motivated
C) Workers are diligent and responsible
D) Workers are in tune with organizational needs - CORRECT ANSWER-Ans: B
Feedback:
Theory X managers believe that their employees are basically lazy, need constant supervision
and direction, and are indifferent to organizational needs.
Which reason qualifies as organizational justification for a career development program?
A) Employee attrition can be reduced
B) Personnel can be used more effectively
C) Employees can increase earning power
D) Employment benefits are increased - CORRECT ANSWER-Ans: C, D
, Feedback: organizational justification for career develoment programs includes attrition
reduction, improved productivity, and general improved quality of life. Although employees may
earn more money and additonal benefits as a result of career development, they are not the
reason that organizations undertake career development programs.
Which statement concerning organizational culture is true?
A) It presents how employees "perceive" an organization
B) It defines how power is used by organizations to direct the work of others
C) It describes the predictable stages of group and organizational development
D) It is a system of symbols, beliefs, values, history, and communication patterns - CORRECT
ANSWER-Ans: D
Feedback:
Organizational culture is the symbols and beliefs, values, history, and communication patterns of
the organization. It differs from organizational climate, which is how the employees perceive the
organization. The other options are not relevant to the term organizational culture.
Which statement best describes the managers role in socialization?
A) Providing the employee with organizational rules and regulations
B) Providing the new employee with a good preceptor
C) Ensuring that there are sufficient numbers of good role models
D) Sharing organizational values, expected attitudes, and history - CORRECT ANSWER-Ans: D
Feedback:
New group members must be socialized into the group, and these socialization efforts are led by
the manager.
Which is a motivating factor identified in Herzberg's motivation-hygiene theory?
A) Money
B) A chance for promotion