WGU HEALTH LITERACY QUIZ 3 MODULES 1-3 EXAM
29 QUESTIONS WITH VERIFIED ANSWER 2026
leadership, communication, situation monitoring, mutual support - CORRECT
ANSWER core teamwork skills
- knowledge cognition's "think"
- attitudes affect "feel"
- skills behaviors "do" - CORRECT ANSWER what makes up team performance
three phases (assessment, phase II is planning, training & and implementation,
phase III is sustainment) - CORRECT ANSWER teamstepps - coach, implement,
sustain
1) pre-training assessment: site assessment, culture survey, data measures
**Set the Stage** key factors that lead to making the action plan - CORRECT
ANSWER phase 1 - assessment
training - **make it happen** - CORRECT ANSWER phase 2 - planning, training,
and implementation
**make it stick** Culture change - coach/integrate, monitor the plan, continuous
improvement - CORRECT ANSWER phase 3 - sustainment
, patient safety advocate - lost her son due to a preventable medical error, lost her
husband who also faced medical errors - had cancer - CORRECT ANSWER sue
sheridan
- Inconsistency in team membership
- Lack of time
- Lack of information sharing
- Hierarchy
- Defensiveness
- Conventional thinking
- Varying communication styles
- Conflict
- Lack or coordination and follow up
- Distractions
- Fatigue
- Workload
- Misinterpretation of cues - CORRECT ANSWER barriers to team performance
based on more than 30 years of research and evidence
Team training programs have been shown to improve attitudes, increase
knowledge, and improve behavioral skills
meta-analysis provided evidence that team training had a moderate, positive
effect on team outcomes(ρ = .38) - CORRECT ANSWER TeamSTEPPS
29 QUESTIONS WITH VERIFIED ANSWER 2026
leadership, communication, situation monitoring, mutual support - CORRECT
ANSWER core teamwork skills
- knowledge cognition's "think"
- attitudes affect "feel"
- skills behaviors "do" - CORRECT ANSWER what makes up team performance
three phases (assessment, phase II is planning, training & and implementation,
phase III is sustainment) - CORRECT ANSWER teamstepps - coach, implement,
sustain
1) pre-training assessment: site assessment, culture survey, data measures
**Set the Stage** key factors that lead to making the action plan - CORRECT
ANSWER phase 1 - assessment
training - **make it happen** - CORRECT ANSWER phase 2 - planning, training,
and implementation
**make it stick** Culture change - coach/integrate, monitor the plan, continuous
improvement - CORRECT ANSWER phase 3 - sustainment
, patient safety advocate - lost her son due to a preventable medical error, lost her
husband who also faced medical errors - had cancer - CORRECT ANSWER sue
sheridan
- Inconsistency in team membership
- Lack of time
- Lack of information sharing
- Hierarchy
- Defensiveness
- Conventional thinking
- Varying communication styles
- Conflict
- Lack or coordination and follow up
- Distractions
- Fatigue
- Workload
- Misinterpretation of cues - CORRECT ANSWER barriers to team performance
based on more than 30 years of research and evidence
Team training programs have been shown to improve attitudes, increase
knowledge, and improve behavioral skills
meta-analysis provided evidence that team training had a moderate, positive
effect on team outcomes(ρ = .38) - CORRECT ANSWER TeamSTEPPS
