ISM3004 ACTUAL EXAM PAPER 2026
QUESTIONS WITH ANSWERS GRADED A+
◍ What does technology have to do with human resources?.
Answer: Thanks to technology, the firm that can't keep employees happy,
engaged, and feeling valued has never been more vulnerable.
◍ What does F1F9 say is the main cause of spreadsheet errors?.
Answer: Lack of industry-wide standards in financial modeling
◍ Network.
Answer: collection of devices connected together using communications
devices and transmission media (wires, radio waves)
◍ Email: a mixed bagStrengths.
Answer: Cheap and ubiquitous
◍ Protocol.
Answer: "Rules of the Road"open - all of the rules are published
◍ what questions should you ask yourself about your social media presence?.
Answer: -how would I describe myself after what I've seen? how would a
potential employer see me?-would my social media presence hurt my career
opportunities?
◍ Jeff Bezos founded?.
Answer: Amazon.com
◍ Marginal Cost.
Answer: How much it takes to make one more unitSoftware has almost zero
marginal cost
◍ Tech Skills have a "Half-Life".
Answer: Tech skills are not fixated --> short life from the time they are
, innovated, flourishes, and becomes obsoleteWithin a year tech will change.
◍ OSS.
Answer: Open Source Software Cost Access to source code (fix bugs
yourself, modify behavior, add features)CommunityDevelopment
ModelDistribution
◍ ___ of IT projects fail.
Answer: 68%
◍ Treasure of Virtualization.
Answer: Flexibility for consumers Positive Environmental impact
◍ What are digital identities and why protect them?.
Answer: Log-in credentials such as usernames and passwords. To protect
your identity.
◍ What is a Data Warehouse? What are its characteristics.
Answer: o Collection of data bases that supports decision makingo Man
sources§ Operational systems- periodic transfer§ Historical datao Fast
querieso exploration
◍ User Account Types Mr. Roberts Recommendation.
Answer: Recommend making a standard account for each user (protect own
computer from users
◍ Engagement.
Answer: emotional commitment an employee has to the organization and its
goals
◍ Analytical reporting.
Answer: aids managerial decision making based on transactional data set
◍ lightweight approach to enterprise mobility management.
Answer: -takes advantage of features that are built into most mobile phones
together with server capabilities to manage access to services-companies can
require security measures to access corporate email
◍ Knowledge.
, Answer: insight derived from experience and expertise
◍ Solutions to Danger Zones.
Answer: Investigate, Evaluate (innovation trigger); Pivot, Learn, Evaluate
(trough of disillusionment); Crush the Competition (slope of enlightenment)
◍ "=PMT()".
Answer: calculates loan payments; cash in is positive, cash out is negative;
pay attention to interest periods (if monthly, divide rate by 12 and multiply
years by 12)
◍ PTZ.
Answer: Pan-tilt-zoom camera
◍ Table.
Answer: an organized collection of data made up of records and fields
◍ "Look Behind the Curtain".
Answer: reassure where your services are coming fromex. where vendor A
is sending your info.
◍ Name 3 federed authentication techs:.
Answer: SAML, OAUTH, Shibboleth
◍ three motivations for proper computer management.
Answer: -TCO: direct costs save 15%, indirect and direct costs save
43%-compliance: comply with the laws that govern the way we use
technology and data-security: you can't secure something unless you're
managing it
◍ Administrator.
Answer: full control over the system; install software, programs, and
hardware drivers; create/modify new users and groups; reset passwords, set
policies, edit registries
◍ Explain the problem with Mobile Sync with Gartner research data..
Answer: 40% of enterprise contact information will have leaked into
Facebook such as customer information.
QUESTIONS WITH ANSWERS GRADED A+
◍ What does technology have to do with human resources?.
Answer: Thanks to technology, the firm that can't keep employees happy,
engaged, and feeling valued has never been more vulnerable.
◍ What does F1F9 say is the main cause of spreadsheet errors?.
Answer: Lack of industry-wide standards in financial modeling
◍ Network.
Answer: collection of devices connected together using communications
devices and transmission media (wires, radio waves)
◍ Email: a mixed bagStrengths.
Answer: Cheap and ubiquitous
◍ Protocol.
Answer: "Rules of the Road"open - all of the rules are published
◍ what questions should you ask yourself about your social media presence?.
Answer: -how would I describe myself after what I've seen? how would a
potential employer see me?-would my social media presence hurt my career
opportunities?
◍ Jeff Bezos founded?.
Answer: Amazon.com
◍ Marginal Cost.
Answer: How much it takes to make one more unitSoftware has almost zero
marginal cost
◍ Tech Skills have a "Half-Life".
Answer: Tech skills are not fixated --> short life from the time they are
, innovated, flourishes, and becomes obsoleteWithin a year tech will change.
◍ OSS.
Answer: Open Source Software Cost Access to source code (fix bugs
yourself, modify behavior, add features)CommunityDevelopment
ModelDistribution
◍ ___ of IT projects fail.
Answer: 68%
◍ Treasure of Virtualization.
Answer: Flexibility for consumers Positive Environmental impact
◍ What are digital identities and why protect them?.
Answer: Log-in credentials such as usernames and passwords. To protect
your identity.
◍ What is a Data Warehouse? What are its characteristics.
Answer: o Collection of data bases that supports decision makingo Man
sources§ Operational systems- periodic transfer§ Historical datao Fast
querieso exploration
◍ User Account Types Mr. Roberts Recommendation.
Answer: Recommend making a standard account for each user (protect own
computer from users
◍ Engagement.
Answer: emotional commitment an employee has to the organization and its
goals
◍ Analytical reporting.
Answer: aids managerial decision making based on transactional data set
◍ lightweight approach to enterprise mobility management.
Answer: -takes advantage of features that are built into most mobile phones
together with server capabilities to manage access to services-companies can
require security measures to access corporate email
◍ Knowledge.
, Answer: insight derived from experience and expertise
◍ Solutions to Danger Zones.
Answer: Investigate, Evaluate (innovation trigger); Pivot, Learn, Evaluate
(trough of disillusionment); Crush the Competition (slope of enlightenment)
◍ "=PMT()".
Answer: calculates loan payments; cash in is positive, cash out is negative;
pay attention to interest periods (if monthly, divide rate by 12 and multiply
years by 12)
◍ PTZ.
Answer: Pan-tilt-zoom camera
◍ Table.
Answer: an organized collection of data made up of records and fields
◍ "Look Behind the Curtain".
Answer: reassure where your services are coming fromex. where vendor A
is sending your info.
◍ Name 3 federed authentication techs:.
Answer: SAML, OAUTH, Shibboleth
◍ three motivations for proper computer management.
Answer: -TCO: direct costs save 15%, indirect and direct costs save
43%-compliance: comply with the laws that govern the way we use
technology and data-security: you can't secure something unless you're
managing it
◍ Administrator.
Answer: full control over the system; install software, programs, and
hardware drivers; create/modify new users and groups; reset passwords, set
policies, edit registries
◍ Explain the problem with Mobile Sync with Gartner research data..
Answer: 40% of enterprise contact information will have leaked into
Facebook such as customer information.
