MGMT:2100 REVIEW SHEET (FINAL EXAM, 2026)
QUESTIONS AND ANSWERS | RATED 100% CORRECT.
Types of Managers Answer - 1) Top Management
2) Middle Management
3) First-Line Management
4) Team Leaders
Models Answer - A useful simplification of reality - Allows you to categorize
things into general terms: overview on topic.
Four Functions Answer - 1) Planning
2) Organizing
3) Leading
4) Controlling
Gaining Management Skills Answer - 1) Reading
2) Reflection
3) Relationships
4) Real experience
BEST WAY TO GAIN
,a) Combining Multiple Sources
b) Self-Management
Top 3 (of 10) Mistakes Managers Make Answer - 1) Insensitive to Others:
Abrasive/Bullying
2) Cold, Aloof, Arrogant
3) Betray Trust
Transition to Management Answer - 1) Manager's Initial Expectations: be the
boss, formal authority, manage tasks, job is not managing people
2) After Six Months: initial expectations were wrong, fast pace, heavy
workload, job is to be the problem solver and troubleshooter for subordinates
3) After a Year: no longer a doer, communication listening and positive
reinforcement, learning to adapt to and control stress, job is people
development
Correlation between Missed Classes and Final Points Answer - R = .41
3 Lowest Polls Dropped; Missed classes use one of your 3 drops. PollEv = 50
Points
Definition of Management Answer - Getting work done through others.
Concerned with efficiency and effectiveness in the work process.
How do I get help? Answer - 1) Do your homework: Search for answers first.
2) Think strategically about who to ask.
,3) Prepare a good question.
4) Be patient, kind, and professional.
Life Lessons Answer - 1) The most effective and most respected people show
initiative and look for answers before relying on other people
2) Sometimes the person sitting next to you is the best source of information
3) Even if your boss really likes you, do not bother him or her with questions
that you should be able to answer yourself
4) Do your homework, and let people know you've done your homework,
otherwise they just might ask you, "Did you do your homework?"
5) Make other people feel that their work is important, even if you are not sure
whether it is
6) Gratitude gains you a great deal of goodwill from others; adopting an
attitude of entitlement and being a jerk irritates others and may mean you
don't get the answers you need
7) Sometimes a short face-to-face meeting is the best way to get questions
answered, and the best way to get to know someone
8) Your time is valuable. So is theirs. People who schedule ahead of time will
get attention. People who don't may be ignored
9) Asking the right person, the right way, is the best way to get the right answer
and gain respect in the process
Stages of Self-management Answer - 1) Self-Assessment & Planning
2) Goal Setting
3) Self and Environmental Control
4) Evaluating and Rewarding Process
1) Self-Assessment & Planning Answer - Envision your future, recognize
strengths and weaknesses; and how to manage them.
, TIPS: Who am I? What are my strengths?
MISTAKE: No Standards, ignoring identities.
2) Goal Setting Answer - Upcoming goals or long-term goals.
TIPS: Specific, Measurable, Attainable, Realistic, Timely
MISTAKE: Failing to set goals. (Hopes & Wishes): VAGUE
3) Self & Environmental Control Answer - Moving to a more conducive
situation to help make your goal, can't control environments, but you can
choose which environment to be in.
TIPS: Decide what is important & urgent
MISTAKE: Allowing negative emotions or habits control
4) Evaluating & Rewarding Process Answer - Rewarding yourself if you make a
goal, but don't punish yourself.
TIPS: Reward accordingly
MISTAKE: Reward too early, too late, or too much.
Emotional Control Activities Answer - 1) Count Your Blessings: study done by
Martin Seligman; had group write down 3 things every day that went well and
the causes, happiness increased as they tried to repeat the things that caused
happiness
QUESTIONS AND ANSWERS | RATED 100% CORRECT.
Types of Managers Answer - 1) Top Management
2) Middle Management
3) First-Line Management
4) Team Leaders
Models Answer - A useful simplification of reality - Allows you to categorize
things into general terms: overview on topic.
Four Functions Answer - 1) Planning
2) Organizing
3) Leading
4) Controlling
Gaining Management Skills Answer - 1) Reading
2) Reflection
3) Relationships
4) Real experience
BEST WAY TO GAIN
,a) Combining Multiple Sources
b) Self-Management
Top 3 (of 10) Mistakes Managers Make Answer - 1) Insensitive to Others:
Abrasive/Bullying
2) Cold, Aloof, Arrogant
3) Betray Trust
Transition to Management Answer - 1) Manager's Initial Expectations: be the
boss, formal authority, manage tasks, job is not managing people
2) After Six Months: initial expectations were wrong, fast pace, heavy
workload, job is to be the problem solver and troubleshooter for subordinates
3) After a Year: no longer a doer, communication listening and positive
reinforcement, learning to adapt to and control stress, job is people
development
Correlation between Missed Classes and Final Points Answer - R = .41
3 Lowest Polls Dropped; Missed classes use one of your 3 drops. PollEv = 50
Points
Definition of Management Answer - Getting work done through others.
Concerned with efficiency and effectiveness in the work process.
How do I get help? Answer - 1) Do your homework: Search for answers first.
2) Think strategically about who to ask.
,3) Prepare a good question.
4) Be patient, kind, and professional.
Life Lessons Answer - 1) The most effective and most respected people show
initiative and look for answers before relying on other people
2) Sometimes the person sitting next to you is the best source of information
3) Even if your boss really likes you, do not bother him or her with questions
that you should be able to answer yourself
4) Do your homework, and let people know you've done your homework,
otherwise they just might ask you, "Did you do your homework?"
5) Make other people feel that their work is important, even if you are not sure
whether it is
6) Gratitude gains you a great deal of goodwill from others; adopting an
attitude of entitlement and being a jerk irritates others and may mean you
don't get the answers you need
7) Sometimes a short face-to-face meeting is the best way to get questions
answered, and the best way to get to know someone
8) Your time is valuable. So is theirs. People who schedule ahead of time will
get attention. People who don't may be ignored
9) Asking the right person, the right way, is the best way to get the right answer
and gain respect in the process
Stages of Self-management Answer - 1) Self-Assessment & Planning
2) Goal Setting
3) Self and Environmental Control
4) Evaluating and Rewarding Process
1) Self-Assessment & Planning Answer - Envision your future, recognize
strengths and weaknesses; and how to manage them.
, TIPS: Who am I? What are my strengths?
MISTAKE: No Standards, ignoring identities.
2) Goal Setting Answer - Upcoming goals or long-term goals.
TIPS: Specific, Measurable, Attainable, Realistic, Timely
MISTAKE: Failing to set goals. (Hopes & Wishes): VAGUE
3) Self & Environmental Control Answer - Moving to a more conducive
situation to help make your goal, can't control environments, but you can
choose which environment to be in.
TIPS: Decide what is important & urgent
MISTAKE: Allowing negative emotions or habits control
4) Evaluating & Rewarding Process Answer - Rewarding yourself if you make a
goal, but don't punish yourself.
TIPS: Reward accordingly
MISTAKE: Reward too early, too late, or too much.
Emotional Control Activities Answer - 1) Count Your Blessings: study done by
Martin Seligman; had group write down 3 things every day that went well and
the causes, happiness increased as they tried to repeat the things that caused
happiness
