ITEC 462 COMPREHENSIVE TEST PAPER
2026 FULL QUESTIONS WITH CORRECT
ANSWERS
●● Informal Work Group. Answer: a group that forms spontaneously
among employees who work near one another, have common interests,
or work toward common goals
●● Organizational Development. Answer: a set of approaches to creating
& sustaining high involvement, high performance organization and their
subunits
●● interventions. Answer: a key feature of organizational development
is its use of one or more _____ which are a variety o activities designed
to make individuals, groups, or the entire organization more effective
●● competition. Answer: the right kind of _____ can stimulate a healthy,
controlled discussion between individuals
●● Formal Work Groups. Answer: a group or team of employees who
are assigned by management to similar activities or locations with the
intent that they work together in a prescribed way towards goals
established by management
, ●● Virtual Teams. Answer: a group of people who have a shared goal
and must work together to achieve it despite being separated by space,
time, or organizational boundaries
●● GBLT. Answer: an acronym that stands for the different groups that
face discrimination because of their sexual orientation
●● Generation X. Answer: is a name for the generation born between the
mid 1960's and 1980
●● Generation Y. Answer: are also called Nexters, Millenials, Echo
Boomers, or the Internet Generation were born beginning in 1980
●● Protected Group. Answer: consists of people who historically have
encountered discrimination in the workplace and have warranted special
legislative protection
●● bon fide occupational qualification (BFOQ). Answer: can be used to
reserve a job just for men or just for women
●● 40. Answer: the Age Discrimination in Employment Act categorizes
people over _____ years of age or older
●● Differential Treatment. Answer: occurs when a protected group
member is treated differently from a nonmember in the same situation
2026 FULL QUESTIONS WITH CORRECT
ANSWERS
●● Informal Work Group. Answer: a group that forms spontaneously
among employees who work near one another, have common interests,
or work toward common goals
●● Organizational Development. Answer: a set of approaches to creating
& sustaining high involvement, high performance organization and their
subunits
●● interventions. Answer: a key feature of organizational development
is its use of one or more _____ which are a variety o activities designed
to make individuals, groups, or the entire organization more effective
●● competition. Answer: the right kind of _____ can stimulate a healthy,
controlled discussion between individuals
●● Formal Work Groups. Answer: a group or team of employees who
are assigned by management to similar activities or locations with the
intent that they work together in a prescribed way towards goals
established by management
, ●● Virtual Teams. Answer: a group of people who have a shared goal
and must work together to achieve it despite being separated by space,
time, or organizational boundaries
●● GBLT. Answer: an acronym that stands for the different groups that
face discrimination because of their sexual orientation
●● Generation X. Answer: is a name for the generation born between the
mid 1960's and 1980
●● Generation Y. Answer: are also called Nexters, Millenials, Echo
Boomers, or the Internet Generation were born beginning in 1980
●● Protected Group. Answer: consists of people who historically have
encountered discrimination in the workplace and have warranted special
legislative protection
●● bon fide occupational qualification (BFOQ). Answer: can be used to
reserve a job just for men or just for women
●● 40. Answer: the Age Discrimination in Employment Act categorizes
people over _____ years of age or older
●● Differential Treatment. Answer: occurs when a protected group
member is treated differently from a nonmember in the same situation
