ITEC 462 FINAL STUDY SCRIPT 2026
COMPLETE QUESTIONS AND SOLUTIONS
●● Fair Labor Standards Act (1938). Answer: 1) supervisors be paid
salary (regardless of hours)
2) supervisors manage customarily recognized department/subdivison
3)directs the work of two or more employees
4) authority to hire/fire or ideas given weight
5) exercises discretionary powers
6)does not devote more than 20% of his or her hours of work which are
not closely related to managerial work
●● 20%. Answer: The Fair Labor Standards Act of 1938 declared that
supervisors are not to devote more than _____% of his or her hours to
activities not closely related to his or her managerial work described in
the act.
●● 1) Taking Hold, 2) Immersion 3) Reshaping, 4)Consolidation 5)
Refinement. Answer: What are the five stages of transitioning to
supervisor?
●● New Work Systems. Answer: A new combination of job task
technology skills, management style, and HR policies and practices. A
new way of determining how work is organized and managed
, ●● SWOT analysis. Answer: strengths, weaknesses, opportunities,
threats
●● Corporate Vision. Answer: provides a dramatic look at what the
entire organization might be like at a distant point in the future-perhaps
5 to 10 years out. It is a broad image of the desired state that lies ahead
●● Corporate Values. Answer: Lays out the beliefs and ethical standards
to which an organization must adhere
Ex: adherence to cutting edge technology, attaining superior quality,
providing outstanding customer service
●● SMART goals. Answer: Specific, Measurable, Attainable, Realistic,
Timely
●● Goal Wording. Answer: Goals are stated for days to years, and are
mainly quantitative rather than qualitative to be measurable.
●● Long-Range Plan. Answer: typically set by higher management and
are expected to be in operation for two to five years
COMPLETE QUESTIONS AND SOLUTIONS
●● Fair Labor Standards Act (1938). Answer: 1) supervisors be paid
salary (regardless of hours)
2) supervisors manage customarily recognized department/subdivison
3)directs the work of two or more employees
4) authority to hire/fire or ideas given weight
5) exercises discretionary powers
6)does not devote more than 20% of his or her hours of work which are
not closely related to managerial work
●● 20%. Answer: The Fair Labor Standards Act of 1938 declared that
supervisors are not to devote more than _____% of his or her hours to
activities not closely related to his or her managerial work described in
the act.
●● 1) Taking Hold, 2) Immersion 3) Reshaping, 4)Consolidation 5)
Refinement. Answer: What are the five stages of transitioning to
supervisor?
●● New Work Systems. Answer: A new combination of job task
technology skills, management style, and HR policies and practices. A
new way of determining how work is organized and managed
, ●● SWOT analysis. Answer: strengths, weaknesses, opportunities,
threats
●● Corporate Vision. Answer: provides a dramatic look at what the
entire organization might be like at a distant point in the future-perhaps
5 to 10 years out. It is a broad image of the desired state that lies ahead
●● Corporate Values. Answer: Lays out the beliefs and ethical standards
to which an organization must adhere
Ex: adherence to cutting edge technology, attaining superior quality,
providing outstanding customer service
●● SMART goals. Answer: Specific, Measurable, Attainable, Realistic,
Timely
●● Goal Wording. Answer: Goals are stated for days to years, and are
mainly quantitative rather than qualitative to be measurable.
●● Long-Range Plan. Answer: typically set by higher management and
are expected to be in operation for two to five years
