TIPS Certification Exam V2 – Training for Intervention Procedures – Health Communications, Inc. (HCI) – 2026/2027 edition practice questions with verified solutions

TIPS Certification Exam V2 – Training for Intervention Procedures – Health Communications, Inc. (HCI) – 2026/2027 edition practice questions with verified solutions Q: BAC stands for Answer blood alcohol concentration Q: You may be sued in the State of Maryland for serving a visibly intoxicated person under the: Answer Negligence Statute Q: All of these are useful tools for “carding” individuals except: Answer Fingerprint Kit Q: What type of drug is alcohol? Answer Depressant Q: “Due Caution” refers to examining an ID for: Answer Validity, Verification of Age, Ownership Q: Examples of “reasonable efforts” DO NOT include: Answer serving a guest multiple drinks at a time Q: Alcohol is absorbed most quickly in the: Answer small intestine Q: There is an average of one alcohol-related fatality every _______ minutes in the US. Answer 51 minutes Q: Sarah and Susan are twins and having a few drinks in a local bar. Sarah is drinking vodka and RedBull© and Susan is drinking vodka and cranberry juice. Who is likely to become intoxicated first? Answer Sarah Q: A customer complains there is not enough tequila in her margarita, then she starts to sing along with the music. The best server response is: Answer Slow service Q: One (1) ounce of 100 proof liquor, 12 oz. of beer (4% ABV) and 4 oz. of wine (12% ABV) all contain ½ oz. of pure alcohol. Answer True Q: A customer enters a liquor store, stumbles into one of the aisles, retrieves a bottle of wine, weaves up the aisle and staggers up to the counter to purchase alcohol. The clerk should: Answer refuse service Q: Which of the following is not a factor which affect the rate of alcohol absorption? Answer Days of week Q: There is no way to tell if someone is intoxicated except counting drinks. Answer false Q: Which of the following are useful techniques for controlling the rate of consumption? Answer offer food Q: The liver metabolizes and eliminates pure alcohol at the rate of about ½ oz. per hour. Answer true Q: It is okay to let guests become intoxicated as long as they are not driving. Answer false Q: A “youthful” looking customer is seated at your station. The individual arrives with beer from the bar. Before continuing service, you should: Answer check persons id Q: An indication that a license is not valid is: Answer The back is blank Misspelled words Variation in thickness All of the above Q: A guest who is relaxed and social is most likely at which stage of intoxication: Answer lowered inhibitions Q: A customer begins slurring her words. The best server response is: Answer refuse service Q: A customer has begun drinking faster and is now buying drinks for all the individuals at the bar. The best server response is: Answer slow service Q: A customer enters a liquor store with clothes in disarray, alcohol on his breath and he is hiccupping. He asks for a bottle of Jack Daniels. The most appropriate response is to: Answer refuse sale of alcohol You should “cut off” an intoxicated guest by: Answer Tell him politely but firmly Justin and his twin brother Matt are drinking together at a bar. Justin is drinking 1oz shots of 100 proof whiskey and Matt is drinking a 4oz glass of red table wine with a 12% alcohol content. They are consuming their drinks at the same rate. Who is more likely to become intoxicated? Answer Both. All things being equal, they will both reach the same level of intoxication Every day, an average of _____ people in the US dies in an alcohol-related crash. Answer 30 You are required by law to keep Refusal of Service forms in your establishment. Answer false Maryland does not have a Dram Shop Law, therefore: Answer can be sued under the Negligence Statute You can be fined or imprisoned for serving all of the following EXCEPT: Answer a pregnant woman In Maryland, _____ of deaths in auto crashes are alcohol-related. Answer 29% "Reasonable Efforts" include: Answer refusing to serve minors taking steps to prevent intoxication refusing to serve an intoxicated person all of the above A 21 year old with a BAC of .05 is more likely to be involved in a car crash than a 40 year old with a BAC of .05. Answer true True or False: A credit card with a photograph is acceptable as proof of age. Answer false Drinking three 1-oz shots of whiskey in one hour will cause a person to become more intoxicated than drinking three 12-oz domestic beers in one hour. Answer false A person with a high tolerance will have a lower BAC than a person without a tolerance if they drink the same amount. Answer false A person who was quiet when they started drinking has become talkative and friendly, you should: Answer serve with care The use of loud, aggressive language is a sign of: Answer impaired judgment What is the best response to a guest who is exhibiting signs of impaired judgment? Answer serve a water offer food delay service all of the above Glassy eyes and slurred speech are signs of intoxication. true If an intoxicated guest refuses alternate transportation you should call the police as a last resort. true 3 Types of Illegal Alcohol Sales 1. Underage - guests under 21 2. Third Party - guests who are buying for someone underage 3. Visibly Intoxicated 2 Kinds of Law Covering Liability for Servers of Alcohol 1. Common Negligence Laws 2. Dram Shop Liability Laws Common Negligence Laws 1. Not specific to alcohol 2. Can involve illegal alcohol sales 3. Based on Court Cases 4. Sets a standard for what "reasonable person would do" 5. Every jurisdiction Dram Shop Liability Laws 1. Specific to alcohol sales. 2. Applies to owners of license and their employees. 3. Explain expectations for preventing illegal alcohol sales 4. Set monetary limits for financial judgements in lawsuits 5. Some jurisdictions Reasonable Efforts Steps to prevent illegal alcohol sales and their consequences Benefits of Using Reasonable Efforts 1. Protect yourself from penalty and liability Some Examples of Reasonable Efforts Follow safe serve guidelines.Call a cab Suggest food, Get trained, Check ID,Refuse service,Call the police, Place a sign,Suggest non-alcohol drinks ID's that not acceptable Expired ID's for when guests look underage Any sign that the ID has been altered Three steps for properly checking ID 1. Verify the information 2. Check for alteration 3. Establish ID Ownership Underage warning behaviors hesitation,Ask for a secondary ID, unusual drink order, nervous, gets upset when asked for ID what is the percent Blood Alcohol Content RI .08 Key Laws alcohol servers need to know to be successful 1. Age to be able to sell alcohol is 18 2. BAC= .08 3. A licensee or employee can seize the identification of someone who is younger than 21 as long as a receipt is given and card is given to local law enforcement within 24 hours 4. RI has dram shop laws 5. Hours of sales are 6am - 2am Four Behavior Cues are Lowered Inhibitions - very talkative/over friendly, Impaired Judgement, Slower reactions, Loss of coordination Six Intoxication Rate Factors 1. Size (everything equal, the person who has the most fat would become intoxicated faster) 2. Food 3. Gender 4. Rate of Consumption 5. Strength of a drink Mixers absorption rate from fastest to slowest a. Straight Shot b. Carbonated Mixer c. Water mixer d. Juice mixer 6. Drug use What can lower BAC level Time is the only thing that can lower BAC Your skills in observing how people act , hearing what they say , judging their , and responding appropriately are your.... People skills Provide information that shows you how much your guests are being affected by alcohol behavioral Cues alcohol helps us relax because it slows down the body system and acts a depressant lowered _________ are noticeable as guests become especially talkative and relaxed. inhibitions a gap between how people think they are behaving and how they actually behave indicates impaired _________ . people may become overly friendly , annoy other , or overrate themselves. judgement Losing ones balance , swaying , and spilling drinks are cues that indicate loss of __________ coordination alcohol unlike other foods, is aborbed rapidly into the _____________ circulating throughout the bodying affecting the brain blood stream A measurement of the level of alcohol in the bloodstream is called BAC The strength of the drink , the rate of drinking , whether food is eaten or medication is taken , and the gender, height and weight of the person are all __________ The intoxication rate factors. in most areas legal identification must have both a _______ and the __________ to be considered valid birthdate , photo ID people who drink frequently may have developed a high _________ , which allows them to hide the behavioral cures they would otherwise exhibit tolerance serving non-alcohol beverages , snacks , and food to an overindulged drinker will not counteract the alcohol but this does ______ slow down the process servers should do these three things when refusing service of a client say no, give reasons , and don't back down to protect yourself against liability , the law requires that you make ________ to prevent a guest from becoming legally intoxicated reasonable efforts in many areas , if a drinker becomes intoxicated and goes on to incur damages , the server or manager and owner can all be held responsible under _______ dram shop liability