NE-BC CERTIFICATION EXAM | 2026 LATEST UPLOAD |GRADED A+
Autocratic Leader - correct answer-Use coercion, authority, punishment and power to
control subordinates (external control)
Democratic Leader - correct answer-Drive subordinates to influence change through
participation, involvement in goal setting and collaboration (external control)
Permissive/Laissez-Faire Leader - correct answer-Hands-off approach, assume that
people are able to make their own decisions (belief that inspiration to change is internal)
Bureaucratic Leaders - correct answer-Rely on organizational policies and rules to
influence behavior of subordinates (belief that inspiration to change is internal)
Transactional Leadership - correct answer-Both manager and employee benefit from their
relationship and interactions are meant to achieve balance
Transformational Leadership - correct answer-Encourages supportive trust and self-
actualization for all employees. Leader transform the organization through change,
encourages risk-taking. Magnet program is based on this type of leadership
Connective Leadership - correct answer-Ability to bring others together as a means of
effecting change. Leaders realize that the whole is greater the the sum of it's parts - achieve
results through collaboration, cooperation, coordination and collegiality
Sole Proprietor - correct answer-One individual business owner
Partnership - correct answer-Two or more individuals as owners - can be general (shared
equally) or limited (one or more partners terms are limited, does not have full management
responsibility)
Chain of Command - correct answer-Each unit within an organization is connected to
another, reporting relationships are constrained, with each subsequent layer reporting
administratively to the one immediately above it
Unity of Command - correct answer-Each subordinate is accountable to only one superior
,Span of Control - correct answer-Defines the scope of responsibility given to a
supervisor/manager. Responsibilities are divided so that goals are accomplished without
undue burden to one person or a unit
Fair Labor Standards Act - correct answer-Sets standards for minimum wage, record
keeping, OT and child labor
FMLA - correct answer-Unpaid time off and job protection for 12 weeks for medical or
family reasons
Federal Wage Garnishment Law - correct answer-restricts the amount of the paycheck that
can be used to pay off a debt, and protects workers from being fired
Civil Rights Act of 1964 - correct answer-outlawed discrimination based on race, color,
religion, sex, or national origin
ADA Act - correct answer-Prevents discrimination against qualified individuals with
disabilities and requires reasonable accommodations
OSHA - Occupational Safety and Health Administration - correct answer-Requires
safeguards to prevent occupational exposure and infection control policies (exposure
control plan, universal precautions, sharps disposal, training, exposure
evaluation/treatment, Hep B vaccine for healthcare workers
Workers Compensation - correct answer-3 types of benefits for those injured on the job -
cash for lost wages, reimbursement for medical costs, death benefits to survivors (provides
immunity for further liability as accepting benefits waives right to sue)
OBRA - Omnibus Budget Reconciliation Act of 1987 - correct answer-Includes nursing
home reform amendments - establishes guidelines for SNFs - physical/mental
assessments on admission, 1 year and with change - 24 hour nursing, nurse aid training,
rehab, provider visit every 30 days for the first 3 months and then every 90 days
Ombudsman Program - correct answer-Part of the Older Americans Act OOA, providing
services to residents of nursing homes to ensure care meets standards
EMTLA - Emergency Medical Treatment Act (and active labor) - correct answer-Requires
stabilization of patient with emergency conditions or active labor prior to transfer - transfer
, is indicated if specialty services are not available - initial screening must be completed
before asking for insurance info and patient must be stable for transport
Collective Bargaining - correct answer-Negotiations between representatives of labor
unions and management to determine pay and acceptable working conditions.
Distributive Bargaining - correct answer-Competitive process in which one side wins and
the other loses (zero-sum, win-lose)
Integrative Bargaining - correct answer-Collaborative process (win-win)
Mixed Bargaining - correct answer-Combines aspects of distributive and integrative
bargaining
Job Description - correct answer-Describes the duties, responsibilities and skills required
for a position
Just Culture - correct answer-The practice of looking at the bigger picture to determine
systemic faults leading to errors, the need to change the system rather than blaming one
individual
Matrix Organizational Chart - correct answer-Management listed at the top and each
department listed on an equal basis
Horizontal Organizational Chart - correct answer-Similar to matrix, and department
managers are fairly autonomous
Committee Structure Organizational Chart - correct answer-Executive committee and
subcommittees with responsibility for projects, departments or concerns
Ad Hoc Committees - correct answer-Temporary committees formed to carry out a specific
project
Span of Control - correct answer-Number of individuals a person supervises, most useful
in a hierarchical organization with clear chain of command
Wide Span of Control - correct answer-Large number of subordinates, used in routine work
with minimal need for supervision
Autocratic Leader - correct answer-Use coercion, authority, punishment and power to
control subordinates (external control)
Democratic Leader - correct answer-Drive subordinates to influence change through
participation, involvement in goal setting and collaboration (external control)
Permissive/Laissez-Faire Leader - correct answer-Hands-off approach, assume that
people are able to make their own decisions (belief that inspiration to change is internal)
Bureaucratic Leaders - correct answer-Rely on organizational policies and rules to
influence behavior of subordinates (belief that inspiration to change is internal)
Transactional Leadership - correct answer-Both manager and employee benefit from their
relationship and interactions are meant to achieve balance
Transformational Leadership - correct answer-Encourages supportive trust and self-
actualization for all employees. Leader transform the organization through change,
encourages risk-taking. Magnet program is based on this type of leadership
Connective Leadership - correct answer-Ability to bring others together as a means of
effecting change. Leaders realize that the whole is greater the the sum of it's parts - achieve
results through collaboration, cooperation, coordination and collegiality
Sole Proprietor - correct answer-One individual business owner
Partnership - correct answer-Two or more individuals as owners - can be general (shared
equally) or limited (one or more partners terms are limited, does not have full management
responsibility)
Chain of Command - correct answer-Each unit within an organization is connected to
another, reporting relationships are constrained, with each subsequent layer reporting
administratively to the one immediately above it
Unity of Command - correct answer-Each subordinate is accountable to only one superior
,Span of Control - correct answer-Defines the scope of responsibility given to a
supervisor/manager. Responsibilities are divided so that goals are accomplished without
undue burden to one person or a unit
Fair Labor Standards Act - correct answer-Sets standards for minimum wage, record
keeping, OT and child labor
FMLA - correct answer-Unpaid time off and job protection for 12 weeks for medical or
family reasons
Federal Wage Garnishment Law - correct answer-restricts the amount of the paycheck that
can be used to pay off a debt, and protects workers from being fired
Civil Rights Act of 1964 - correct answer-outlawed discrimination based on race, color,
religion, sex, or national origin
ADA Act - correct answer-Prevents discrimination against qualified individuals with
disabilities and requires reasonable accommodations
OSHA - Occupational Safety and Health Administration - correct answer-Requires
safeguards to prevent occupational exposure and infection control policies (exposure
control plan, universal precautions, sharps disposal, training, exposure
evaluation/treatment, Hep B vaccine for healthcare workers
Workers Compensation - correct answer-3 types of benefits for those injured on the job -
cash for lost wages, reimbursement for medical costs, death benefits to survivors (provides
immunity for further liability as accepting benefits waives right to sue)
OBRA - Omnibus Budget Reconciliation Act of 1987 - correct answer-Includes nursing
home reform amendments - establishes guidelines for SNFs - physical/mental
assessments on admission, 1 year and with change - 24 hour nursing, nurse aid training,
rehab, provider visit every 30 days for the first 3 months and then every 90 days
Ombudsman Program - correct answer-Part of the Older Americans Act OOA, providing
services to residents of nursing homes to ensure care meets standards
EMTLA - Emergency Medical Treatment Act (and active labor) - correct answer-Requires
stabilization of patient with emergency conditions or active labor prior to transfer - transfer
, is indicated if specialty services are not available - initial screening must be completed
before asking for insurance info and patient must be stable for transport
Collective Bargaining - correct answer-Negotiations between representatives of labor
unions and management to determine pay and acceptable working conditions.
Distributive Bargaining - correct answer-Competitive process in which one side wins and
the other loses (zero-sum, win-lose)
Integrative Bargaining - correct answer-Collaborative process (win-win)
Mixed Bargaining - correct answer-Combines aspects of distributive and integrative
bargaining
Job Description - correct answer-Describes the duties, responsibilities and skills required
for a position
Just Culture - correct answer-The practice of looking at the bigger picture to determine
systemic faults leading to errors, the need to change the system rather than blaming one
individual
Matrix Organizational Chart - correct answer-Management listed at the top and each
department listed on an equal basis
Horizontal Organizational Chart - correct answer-Similar to matrix, and department
managers are fairly autonomous
Committee Structure Organizational Chart - correct answer-Executive committee and
subcommittees with responsibility for projects, departments or concerns
Ad Hoc Committees - correct answer-Temporary committees formed to carry out a specific
project
Span of Control - correct answer-Number of individuals a person supervises, most useful
in a hierarchical organization with clear chain of command
Wide Span of Control - correct answer-Large number of subordinates, used in routine work
with minimal need for supervision
