BCO POST UTAH Final Exam Study guide |
Questions and Answers | 100% Correct
|Latest 2026/ 2027 Update (Grade A)
Crisis Intervention
An officer must seek immediate intervention if a fight is observed, suicidal inmate, fire in a cell,
"Act of Cool" and etc
Correctional Officer
Expected to use sound judgment, safety precautions and exemplary reasoning in any action taken
in intervention
Crisis Intervention
4 steps: Assessment, Control, Clarification and Contract for Resolution With Offender Follow-
Up
Crisis
Crucial point in a situation
Intervention
Come or appear in between to modify or change a situation
Assessment
Using IPC skills to gather basic useful information regarding the crisis intervention
, BCO POST UTAH Final Exam Study guide |
Questions and Answers | 100% Correct
|Latest 2026/ 2027 Update (Grade A)
Control
Must be regained in a crisis situation
Control
Ensures safety, reestablishes order and maintain safety
Initial Assessment
Can be determined whether or not the crisis can be successfully resolved
Control mechanisms
Exercised to resolve the crisis using non-force and force according to what is appropriate for the
specific crisis situation
Clarification
Obtaining information from the inmate about what caused the crisis
Clarification
Involves listening, questioning on the correctional officer's part
, BCO POST UTAH Final Exam Study guide |
Questions and Answers | 100% Correct
|Latest 2026/ 2027 Update (Grade A)
Clarification
Necessary to move toward a resolution of the crisis
Contract for Resolution With Offender Follow-Up
Wrapping up portion of the Crisis Intervention Process
Crisis Intervention Process
A process that results in an agreement to resolve the crisis
3 major factors considered in an assessment
Physical, Emotional and Environmental
Physical factors
Observable facts of the offender and environment (hair, color, weapons, objects, height and etc
Emotional factors
Feelings the inmate express (observing behaviors) (fear, anger, frustration, sadness, love, hate
and etc)
, BCO POST UTAH Final Exam Study guide |
Questions and Answers | 100% Correct
|Latest 2026/ 2027 Update (Grade A)
Emotional factors
Actions will alert officers (emotional, visual and audio)
Environmental
Things that may be surrounded around you (Condition of cells, inmates in prison)
Correctional Officer (CO)
Responsible to use his IPC skills of observing
3 points of control rule of physics
Crisis calls for a reaction, reaction should be equal to the action and CO's level of reaction
should be equal to the level of security and potential danger of the Crisis Situation
Control Mechanisms
Force, Chemical agents, Mechanical Restraints and Non-Force
4 Reasons Why CO's must ensure offenders
Develop consistency and accountability, avoid liability on the CO's part, avoid liability on
agency's part and ensure resolution
Questions and Answers | 100% Correct
|Latest 2026/ 2027 Update (Grade A)
Crisis Intervention
An officer must seek immediate intervention if a fight is observed, suicidal inmate, fire in a cell,
"Act of Cool" and etc
Correctional Officer
Expected to use sound judgment, safety precautions and exemplary reasoning in any action taken
in intervention
Crisis Intervention
4 steps: Assessment, Control, Clarification and Contract for Resolution With Offender Follow-
Up
Crisis
Crucial point in a situation
Intervention
Come or appear in between to modify or change a situation
Assessment
Using IPC skills to gather basic useful information regarding the crisis intervention
, BCO POST UTAH Final Exam Study guide |
Questions and Answers | 100% Correct
|Latest 2026/ 2027 Update (Grade A)
Control
Must be regained in a crisis situation
Control
Ensures safety, reestablishes order and maintain safety
Initial Assessment
Can be determined whether or not the crisis can be successfully resolved
Control mechanisms
Exercised to resolve the crisis using non-force and force according to what is appropriate for the
specific crisis situation
Clarification
Obtaining information from the inmate about what caused the crisis
Clarification
Involves listening, questioning on the correctional officer's part
, BCO POST UTAH Final Exam Study guide |
Questions and Answers | 100% Correct
|Latest 2026/ 2027 Update (Grade A)
Clarification
Necessary to move toward a resolution of the crisis
Contract for Resolution With Offender Follow-Up
Wrapping up portion of the Crisis Intervention Process
Crisis Intervention Process
A process that results in an agreement to resolve the crisis
3 major factors considered in an assessment
Physical, Emotional and Environmental
Physical factors
Observable facts of the offender and environment (hair, color, weapons, objects, height and etc
Emotional factors
Feelings the inmate express (observing behaviors) (fear, anger, frustration, sadness, love, hate
and etc)
, BCO POST UTAH Final Exam Study guide |
Questions and Answers | 100% Correct
|Latest 2026/ 2027 Update (Grade A)
Emotional factors
Actions will alert officers (emotional, visual and audio)
Environmental
Things that may be surrounded around you (Condition of cells, inmates in prison)
Correctional Officer (CO)
Responsible to use his IPC skills of observing
3 points of control rule of physics
Crisis calls for a reaction, reaction should be equal to the action and CO's level of reaction
should be equal to the level of security and potential danger of the Crisis Situation
Control Mechanisms
Force, Chemical agents, Mechanical Restraints and Non-Force
4 Reasons Why CO's must ensure offenders
Develop consistency and accountability, avoid liability on the CO's part, avoid liability on
agency's part and ensure resolution
