IAED Exam (Latest 2025/ 2026 Update) Questions and Answers
| Grade A| 100% Correct (Verified Answers)
Post-Dispatch (PDI's) instructions are:
Basic level instructions given to the caller immediately after initiating dispatch
The best definition for "wake-effect collision"
A traffic accident caused by the passage of an emergency vehicle that does not directly involve
the emergency vehicle
During a disaster, the Incident Command System (ICS) provides an important framework for:
Maintaining command, managing resources, and coordinating efforts
What is the definition of "repetitive persistence"?
A calming technique in which the calltaker repeats a phrase verbatim using a firm but caring
tone. The phrase should contain both an action and a reason for the action.
A fire/rescue apparatus is:
A mobile fire/rescue unit that responds to the scene of fire/rescue incidents
Give an example of a trauma incident
A report of a burned patient
, IAED Exam (Latest 2025/ 2026 Update) Questions and Answers
| Grade A| 100% Correct (Verified Answers)
Burnout is described as:
A type of exhaustion (or inability to function normally) resulting from a buildup of long term
stress
What is Post Traumatic Stress Disorder?
A disorder that occurs when a person's normal response to a traumatic event does not fade over
the course of a few days or weeks
Quality assurance specialists listen to audio recordings of randomly selected calls in order to do
what?
Compare ETC performance with specific protocol and customer service performance standards
In the context of the communication process, the "medium" is what?
The channel or means of communication
If a caller reports heavy black smoke coming from the window of a nearby building what should
the call be classified?
Structure fire
In recent years, the total number of emergency calls has increased dramatically due to what?
Wireless technology
| Grade A| 100% Correct (Verified Answers)
Post-Dispatch (PDI's) instructions are:
Basic level instructions given to the caller immediately after initiating dispatch
The best definition for "wake-effect collision"
A traffic accident caused by the passage of an emergency vehicle that does not directly involve
the emergency vehicle
During a disaster, the Incident Command System (ICS) provides an important framework for:
Maintaining command, managing resources, and coordinating efforts
What is the definition of "repetitive persistence"?
A calming technique in which the calltaker repeats a phrase verbatim using a firm but caring
tone. The phrase should contain both an action and a reason for the action.
A fire/rescue apparatus is:
A mobile fire/rescue unit that responds to the scene of fire/rescue incidents
Give an example of a trauma incident
A report of a burned patient
, IAED Exam (Latest 2025/ 2026 Update) Questions and Answers
| Grade A| 100% Correct (Verified Answers)
Burnout is described as:
A type of exhaustion (or inability to function normally) resulting from a buildup of long term
stress
What is Post Traumatic Stress Disorder?
A disorder that occurs when a person's normal response to a traumatic event does not fade over
the course of a few days or weeks
Quality assurance specialists listen to audio recordings of randomly selected calls in order to do
what?
Compare ETC performance with specific protocol and customer service performance standards
In the context of the communication process, the "medium" is what?
The channel or means of communication
If a caller reports heavy black smoke coming from the window of a nearby building what should
the call be classified?
Structure fire
In recent years, the total number of emergency calls has increased dramatically due to what?
Wireless technology
