QUESTIONS AND ANSWERS GRADED A+
◉ Changes in the American health system brought the necessity for
highly trained professionals Answer: the need for a highly trained
professional with a background in administrative and clinical skills
led to the formation of an alternative field of allied health care.
◉ The allied health care arena has grown quickly Answer: new
professions have been added to the health care team, and each one is
an important part of a patient's total care.
◉ The health care team works together Answer: to deliver quality
patient care and remain financially sound.
◉ The patient's health care encounter can be pleasant or unpleasant
Answer: depending on the skills and the attitude of the team.
◉ Because of the flexible, multi-skilled nature of their education
Answer: Medical Assistants can work in a variety of health care
settings.
◉ Medical Assistants play a key role in Answer: creating and
maintaining a professional image for their employers.
, ◉ Characteristics that are vital to being a professional Medical
Assistant include the following: Answer: excellent written and oral
communication skills, maturity, accuracy, honesty, ability to respect
patient confidentiality, empathy, courtesy, good interpersonal skills,
ability to project a positive self-image, ability to work as a team
player, initiative and responsibility, tact and diplomacy, and high
moral and ethical standards.
◉ A graduate of an accredited medical assisting program can pursue
Answer: certification or registration, which brings increasing
marketability in the health care arena.
◉ By ensuring that educational levels are constantly enhanced and
by continuing to grow professionally Answer: the Medical Assistant
graduate will prepare for the challenge of a lifelong career that is
both fascinating and rewarding.
◉ Administrative Duties: Answer: Managing and maintaining the
waiting room, office, and exam rooms.
Handling telephone calls.
Using written and oral communication.
Maintaining medical records.
Bookkeeping.
Registering patients.