ANSWERS 100% CORRECT
◉ Which are true about advocacy? Select all that apply. Answer:
Advocacy helps others self-actualize in their role.
Advocacy is part of the leadership role.
Advocacy helps others grow in their role.
◉ What can a leader do to promote employee self-care in the
workplace? Select all that apply. Answer: Provide healthy snacks in
the break room.
Encourage the use of accrued time off to seek time away from the
workplace setting.
Cover employees throughout the day so they can take a short break
off the unit.
◉ Which is used to determine one's capability to cope with
environmental demands and pressures? Answer: Emotional
Intelligence (EI)
,◉ How do nurse leaders use emotional intelligence to be successful?
Answer: Successfully deal with people and the environment
◉ Which of the following best describes emotional intelligence?
Answer: Social abilities
◉ Match each statement with the appropriate intelligence type.
Answer: *Cognitive Intelligence:*
Score cannot be improved
Determines one's ability to acquire and organize new knowledge
Cognitive abilities
Intellectual abilities
Rational abilities
Analytical abilities
*Emotional Intelligence:*
Score can be improved
Skills can be developed
Determines one's capability to cope with environmental demands
and pressures
Emotional abilities
Social abilities
,Communication abilities
◉ Which action by the nurse manager is the best example of
increasing staff motivation to practice self-care? Answer: Practice
self-care and encourage staff to do so
◉ The nurse manager is observing their employees on a medical-
surgical unit. The manager noted that one nurse often appears
anxious in hectic clinical situations. Based on the nurse's behavior,
who might be affected by this increased anxiety? Select all that apply.
Answer: The nurse's clients
Families of clients
Coworkers
◉ By evaluating a nurse's level of anxiety in hectic clinical situations,
what type of abilities might the manager be observing? Answer:
Emotional abilities
◉ Based on the observation of the nurse appearing anxious in hectic
clinical situations, the nurse manager would prioritize a hypothesis
for creating a support plan for which type of work abilities? Select all
that apply. Answer: Relational abilities
Emotional abilities
, ◉ The manager has completed employee observations and is giving
feedback. The manager notes deficiencies in the emotional
intelligence of the nurse. What are the areas of opportunity the
manager can educate the nurse about to improve their emotional
intelligence? Select all that apply. Answer: Self-awareness
Social skills
Motivation
Self-regulation
◉ The nurse is open to the manager's feedback about ways to
increase their emotional intelligence. Which actions could they
adopt to ensure growth in emotional intelligence? Select all that
apply. Answer: Begin therapy to better understand their emotions at
work
Self-regulation by practicing meditation
◉ Three months later, the manager is observing the nurse and notes
an increase in emotional intelligence. Identify if the following
observations would indicate an improvement or no improvement in
emotional intelligence for the nurse. Answer: *Improved:*
Consistently taking a lunch break
Making compassionate connections with clients
Remains calm during times of stress