MGT 100 – EXAM 1 QUESTIONS COMPLETE WITH 100% CORRECT ANSWERS

MGT 100 – EXAM 1 QUESTIONS COMPLETE WITH 100% CORRECT ANSWERS .Internal integration - ANSWERS-Every person apart of business integrate well Everyone embraces same mission, goals, core values, move in same direction towards success and profit .External Adaptation - ANSWERS-External environment dictates decisions inside business, adapt on the inside or else lose profit Look at consumers, current customers, society norms, competitors, shift in economy, must adjust .Personal brand - ANSWERS-How people know you, work ethic, pursue passion .Communication - ANSWERS-Exchange of information .Organizational communication - ANSWERS-communication that takes place within the workplace, professional .Communication apprehension - ANSWERS-fear or anxiety with real or anticipated communication with another person often due to judgement .One-way communication - ANSWERS-- a message is sent and received - no method to receive questions back or see if message was understood by receiver .Two-way communication - ANSWERS-people can engage, allows for questions, audience get clarification, dialogue .Miscommunication - ANSWERS-intent and the way message was perceived are different, can be caused by noise in the channel (background noice, dead battery) .Communication network - wheel - ANSWERS-one person tells everyone a message .Communication network - chain - ANSWERS-message is passed from one person to another one by one, like telephone, miscommunication common .Communication network - circle - ANSWERS-chain where last person communicates with first person, can fix problems in the chain, can take longer to convey the correct message .Communication flow - ANSWERS-External Internal Downward Upward Lateral .Feedback loop - ANSWERS-message sent by sender, received by receiver, feedback sent by receiver, received by sender .Email - ANSWERS-- primary workplace communication method - keep short and meaningful - know audience - avoid flagging, unnecessary tagging .Main goal of management: - ANSWERS-duty of the manager is to motivate people in the workplace to do what the organization needs them to do the way the organization wants it done .Manager skills - ANSWERS-Read people Have motivational skills Goals, core values, ethics must be shared between employees and organization People are the most difficult, important, valuable resource Communication Negotiation Cultural competency Setting priorities Time management Managing teams Global environment