Group Dynamics for Teams Seventh Edition Daniel J. Levi , David A. Askay
Chapters 1-17
Chapter 1: Understanding Teams
Multiple Choice
1. Groups are defined by all of the following characteristics except:
a. The members are mutually dependent on each other.
b. There is recognition that people belong to a collective entity.
c. There are rules and roles that control people‘s interactions.
*d. Members of the group are dependent on one another to achieve individual goals.
e. There is satisfaction of personal needs through group membership.
Learning objective: 1-1
Cognitive domain: Knowledge
Answer location: Defining Groups and Teams
Question Type: MC
2. Groups are different from teams because:
a. Groups are typically work-related while teams are sports-related.
b. Teams are typically larger than groups.
*c. Teams involve greater interaction and coordination among members to achieve a common
goal.
d. Teams are more hierarchical than groups.
e. Teams have a leader whereas groups do not.
Learning objective: 1-2
Cognitive domain: Comprehension
Answer location: Defining Groups and Teams
Question Type: MC
3. According to the textbook, which of the following is not a way teams are used by
organizations?
a. To provide advice on how to improve quality.
b. To coordinate day-to-day work activities.
c. To design and develop new products.
d. To plan organizational change.
*e. To discipline employees.
Learning objective: 1-3
Cognitive domain: Knowledge
Answer location: How Teams Are Used by Organizations
Question Type: MC
4. Self-managing teams are different from traditional work groups because:
a. They have fewer members.
,b. There is no leader.
c. The teams are more strongly linked to the organization‘s hierarchy.
*d. They make greater use of consensus or democratic decision making.
e. The leader is selected by those outside of the team.
Learning objective: 1-4
Cognitive domain: Comprehension
Answer location: Classifying Teams
Question Type: MC
5. The use of teams by organizations is increasing because:
a. Organizations are getting larger.
b. Employees want their jobs to be simplified.
*c. Jobs are becoming more complex and interdependent.
d. Organizations are seeking stability.
e. Organizations are becoming more hierarchical.
Learning objective: 1-5
Cognitive domain: Analysis
Answer location: Why Organizations Use Teams
Question Type: MC
6. The historical approach to job design that shows the value of using teams in most modern
organizations is called:
a. Scientific management
*b. Sociotechnical systems theory
c. Hawthorne effect
d. Total quality management
e. Quality of work life theory
Learning objective: 1-6
Cognitive domain: Knowledge
Answer location: Foundations of Teamwork
Question Type: MC
7. The work of Kurt Lewin and his followers changed the study of group dynamics by:
a. Using the individual, rather than the group, as the unit of study.
*b. Developing an action research approach that demonstrated the value of applied research and
theory.
c. Showing how the study of individuals could be used to promote social change.
d. Focusing on leaders as drivers of group processes.
e. Focusing on experimental lab research.
Learning objective: 1-7
Cognitive domain: Knowledge
Answer location: Foundations of Group Dynamics
Question Type: MC
8. Hawthorne discovered that:
a. Studying workers has no impact on worker performance.
,*b. Social factors have an important impact on performance.
c. Breaking up tasks into smaller ones leads to an increase in performance.
d. Teams are no better at performing complex tasks than individuals.
e. The size of a team does not affect performance.
Learning objective: 1-7
Cognitive domain: Knowledge
Answer location: Foundations of Teamwork
Question Type: MC
9. Which of the following is not a type of work team as identified by Sundstrom?
*a. Executive teams
b. Management teams
c. Parallel teams
d. Service teams
e. Production teams
Learning objective: 1-3
Cognitive domain: Knowledge
Answer location: How Teams Are Used by Organizations
Question Type: MC
10. Triplett‘s finding that the presence of other people increases performance is called:
a. Scientific management
*b. Social facilitation
c. Binging
d. Social identification
e. Social representation
Learning objective: 1-7
Cognitive domain: Knowledge
Answer location: Foundations of Group Dynamics
Question Type: MC
11. According to the social facilitation effect, a person will run ____ when ______.
*a. Faster; other people are around
b. Faster; by him/herself
c. Slower; other people are around
d. Faster; s/he will receive a reward
Learning objective: 1-7
Cognitive domain: Application
Answer location: Foundations of Group Dynamics
Question Type: MC
12. In order to keep up with contemporary demands, organizations have been ____ layers of
management and replacing managers with ____.
a. Increasing; outside consultants
b. Decreasing; outside consultants
c. Increasing; teams
, *d. Decreasing; teams
Learning objective: 1-3
Cognitive domain: Comprehension
Answer location: Organizational Characteristics
Question Type: MC
13. Studies on teamwork originated in the field of:
a. Sociology
b. Business
c. Communication
*d. Psychology
e. Education
Learning objective: 1-7
Cognitive domain: Knowledge
Answer location: Foundations of Group Dynamics
Question Type: MC
14. A team typically handles decision making using the following methods except:
a. Consultative
*b. Authoritarian
c. Democratic
d. Consensus
e. Directive
Learning objective: 1-4
Cognitive domain: Comprehension
Answer location: Classifying Teams
Question Type: MC
15. In the 1950s and 1960s, psychologists examining groups primarily focused on studying
____.
a. Group dynamics
b. Encounter groups
*c. Conformity and helping behavior
d. Self-awareness
e. Education
Learning objective: 1-7
Cognitive domain: Knowledge
Answer location: Foundations of Group Dynamics
Question Type: MC
16. In order to function correctly, the scientific management approach requires that:
*a. Managers think and control and workers act.
b. Managers work alongside workers.
c. Workers perform tasks in teams, without managers present.
d. Workers focus more on quality than quantity.
e. Workers perform a variety of complex tasks rather than discrete activities.