OM 300 - Chapter 1-4 Comprehensive Resource To Help
You Ace 2026-2027 Includes Frequently Tested
Questions With ELABORATED 100% Correct COMPLETE
SOLUTIONS
Guaranteed Pass First Attempt!! Current Update!!
1. The creation of goods and services is referred to as _______ - Correct Answer:
production
2. Which of the following are considered to be the three primary functions that all
organizations perform? - Correct Answer: marketing, production/operations,
finance/accounting
3. Which of the following activities at an airline is NOT an operations activity? - Correct
Answer: sales
4. Supply chains are comprised of organizations and activities that supply a firm with goods
and services within - Correct Answer: global network
5. Competition in the 21st century is no longer between companies; it is between -
Correct Answer: supply chains
6. The economic activities that typically produce an intangible product are referred to as -
Correct Answer: services
, 7. Chuck Sox makes wooden boxes in which to ship motorcycles. Chuck and his three
employees invest a total of 20 hours per day making the 400 boxes. what is their
productivity - Correct Answer: their productivity = 20 boxes an hour (productivity =
total output/total input... 400/20)
8. Chuck and his employees have discussed redesigning the process to improve efficiency.
Suppose they can increase the rate to 600 boxes per day. what is their productivity -
Correct Answer: 30 boxes an hour
9. Productivity variables include - Correct Answer: labor
10. How does an organization's strategy relate to its mission? - Correct Answer: the
strategy is the action plan to the mission
11. Which of the following is NOT one of the three strategic approaches to competitive
advantage? (cost leadership, innovation, response, differentiation) - Correct Answer:
innovation
12. Competing on differentiation - Correct Answer: means offering customers something
unique
13. Competing on cost is - Correct Answer: achieving maximum value as perceived by
the customer.
14. Which of the following does not represent competing on response? (based on providing
uniqueness, based on flexibility, based on quickness, concerned with reliability of
scheduling) - Correct Answer: based on providing uniqueness
You Ace 2026-2027 Includes Frequently Tested
Questions With ELABORATED 100% Correct COMPLETE
SOLUTIONS
Guaranteed Pass First Attempt!! Current Update!!
1. The creation of goods and services is referred to as _______ - Correct Answer:
production
2. Which of the following are considered to be the three primary functions that all
organizations perform? - Correct Answer: marketing, production/operations,
finance/accounting
3. Which of the following activities at an airline is NOT an operations activity? - Correct
Answer: sales
4. Supply chains are comprised of organizations and activities that supply a firm with goods
and services within - Correct Answer: global network
5. Competition in the 21st century is no longer between companies; it is between -
Correct Answer: supply chains
6. The economic activities that typically produce an intangible product are referred to as -
Correct Answer: services
, 7. Chuck Sox makes wooden boxes in which to ship motorcycles. Chuck and his three
employees invest a total of 20 hours per day making the 400 boxes. what is their
productivity - Correct Answer: their productivity = 20 boxes an hour (productivity =
total output/total input... 400/20)
8. Chuck and his employees have discussed redesigning the process to improve efficiency.
Suppose they can increase the rate to 600 boxes per day. what is their productivity -
Correct Answer: 30 boxes an hour
9. Productivity variables include - Correct Answer: labor
10. How does an organization's strategy relate to its mission? - Correct Answer: the
strategy is the action plan to the mission
11. Which of the following is NOT one of the three strategic approaches to competitive
advantage? (cost leadership, innovation, response, differentiation) - Correct Answer:
innovation
12. Competing on differentiation - Correct Answer: means offering customers something
unique
13. Competing on cost is - Correct Answer: achieving maximum value as perceived by
the customer.
14. Which of the following does not represent competing on response? (based on providing
uniqueness, based on flexibility, based on quickness, concerned with reliability of
scheduling) - Correct Answer: based on providing uniqueness
