OM300- Test 2 Comprehensive Resource To Help You
Ace 2026-2027 Includes Frequently Tested Questions
With ELABORATED 100% Correct COMPLETE
SOLUTIONS
Guaranteed Pass First Attempt!! Current Update!!
1. Research suggests which of the following about productivity (units per labor-
hour)?
A. Low-quality companies are more productive
B. Productivity is unrelated to quality
C. High-quality companies are more productive than low-quality companies
D. Productivity only depends on labor cost
Correct Answer: C. High-quality companies are more productive
2. A successful quality strategy begins with:
A. Advanced technology
B. High investment
C. An organizational culture that fosters quality
D. Government regulation
Correct Answer: C. Organizational culture
3. Which of the following does NOT increase profit by improving quality?
A. Reduced defects
B. Increased productivity
C. Higher warranty costs
,D. Improved efficiency
Correct Answer: C. Higher warranty costs
4. Which of the following can reduce costs and increase profit?
A. Increased waste
B. Increased productivity
C. Higher defects
D. More inspections
Correct Answer: B. Increased productivity
5. According to ASQ, quality is:
A. Meeting production targets
B. The totality of features and characteristics that satisfy needs
C. Lowest cost production
D. Customer satisfaction only
Correct Answer: B. Totality of features and characteristics
6. Which of the following is a Japanese quality award?
A. Baldrige Award
B. ISO 9000
C. Deming Prize
D. Six Sigma Award
Correct Answer: C. Deming Prize
7. Which of the following is NOT a cost of quality?
A. Prevention cost
B. Appraisal cost
C. Internal failure cost
, D. Research and development
Correct Answer: D. Research and development
8. Which of the following is NOT an external failure cost?
A. Warranty claims
B. Returns
C. Scrap
D. Complaints
Correct Answer: C. Scrap
9. Kaizen refers to:
A. Cost reduction
B. Continuous improvement
C. Automation
D. Inspection
Correct Answer: B. Continuous improvement
10. Taguchi’s quality loss function is based on a:
A. Linear equation
B. Exponential equation
C. Quadratic equation
D. Logarithmic equation
Correct Answer: C. Quadratic equation
11. Which of the following is NOT a technique for employee empowerment?
A. Building communication networks
B. Developing supportive supervisors
C. Eliminating teams and quality circles
Ace 2026-2027 Includes Frequently Tested Questions
With ELABORATED 100% Correct COMPLETE
SOLUTIONS
Guaranteed Pass First Attempt!! Current Update!!
1. Research suggests which of the following about productivity (units per labor-
hour)?
A. Low-quality companies are more productive
B. Productivity is unrelated to quality
C. High-quality companies are more productive than low-quality companies
D. Productivity only depends on labor cost
Correct Answer: C. High-quality companies are more productive
2. A successful quality strategy begins with:
A. Advanced technology
B. High investment
C. An organizational culture that fosters quality
D. Government regulation
Correct Answer: C. Organizational culture
3. Which of the following does NOT increase profit by improving quality?
A. Reduced defects
B. Increased productivity
C. Higher warranty costs
,D. Improved efficiency
Correct Answer: C. Higher warranty costs
4. Which of the following can reduce costs and increase profit?
A. Increased waste
B. Increased productivity
C. Higher defects
D. More inspections
Correct Answer: B. Increased productivity
5. According to ASQ, quality is:
A. Meeting production targets
B. The totality of features and characteristics that satisfy needs
C. Lowest cost production
D. Customer satisfaction only
Correct Answer: B. Totality of features and characteristics
6. Which of the following is a Japanese quality award?
A. Baldrige Award
B. ISO 9000
C. Deming Prize
D. Six Sigma Award
Correct Answer: C. Deming Prize
7. Which of the following is NOT a cost of quality?
A. Prevention cost
B. Appraisal cost
C. Internal failure cost
, D. Research and development
Correct Answer: D. Research and development
8. Which of the following is NOT an external failure cost?
A. Warranty claims
B. Returns
C. Scrap
D. Complaints
Correct Answer: C. Scrap
9. Kaizen refers to:
A. Cost reduction
B. Continuous improvement
C. Automation
D. Inspection
Correct Answer: B. Continuous improvement
10. Taguchi’s quality loss function is based on a:
A. Linear equation
B. Exponential equation
C. Quadratic equation
D. Logarithmic equation
Correct Answer: C. Quadratic equation
11. Which of the following is NOT a technique for employee empowerment?
A. Building communication networks
B. Developing supportive supervisors
C. Eliminating teams and quality circles
