MSSC CPT Quality Test with Accurate
Solutions
While on the production floor, what is audited? - ANSWER-Measurement tool calibration
One of the most important reasons for a checklist in an "in-process" audit is to -
ANSWER-Obtain relatively uniform results
Consider the statement, "Even if corrective action is taken immediately for a finding
during the audit, all significant deficiencies should be detailed in the written report." This
statement is - ANSWER-True, because the auditor is responsible for an accurate report
of all findings
A basic requirement of a third party audit organization is that it is conducted by -
ANSWER-Someone outside of the organization
The purpose of a quality audit program is to - ANSWER-Ensure that procedures and
processes are followed
The specific effect of a quality assurance system on a manufacturing department can be
measured by - ANSWER-Number of defects
A worker is filling in while the supervisor is on vacation, and is responsible for keeping
track of a pH level of a cleaning process. The worker does not understand one of the
items to be filled in. What should he/she do? - ANSWER-Ask for help
End-item product audits will directly measure the - ANSWER-Outgoing product quality
A Corrective Action Report was submitted to prevent using the wrong ink in a making
process. This has been a recurring problem. The normal audit time in this department is
usually every six months. What should be done in this situation? - ANSWER-The ink
color should be checked every time it is replenished and documented
To ensure continued accuracy, inspection must be periodically - ANSWER-Calibrated
Adjusting an instrument or device to a standard is called - ANSWER-Calibration
In general, how often a surface finish gage be mastered/calibrated? - ANSWER-As
dictated by company standards
, Which of the following is the basis for establishing calibration intervals? - ANSWER-
Reliability
Which of the following is necessary for analyzing output of work processes? -
ANSWER-Control charts
A tool that could be used to determine process capability is a - ANSWER-Control chart
During a production operation, the operator notices that there is a minor quality
discrepancy on the part that is not critical to the function or performance of the part. The
operator should - ANSWER-Inform the lead person/supervisor to determine correct
action to take
Who benefits from tracking, communicating, and correcting defect trends? - ANSWER-
Everyone
If a worker notices that there seems to be an increasing number of defects from a
specific line, what should that worker do? - ANSWER-Report defects to the appropriate
contact
Of the four classifications of quality costs, which one will provide the greatest dollar
savings versus dollars spent? - ANSWER-Prevention costs
Recommendations for corrective action are the responsibility of - ANSWER-All
knowledgeable persons
Using a pre-determined distribution list for improvement recommendations will ensure
that - ANSWER-The apropriate parties are notified
A capable manufacturing process trends to run - ANSWER-In control
ISO 9000 - ANSWER-Documents standards within an organization
Process quality can be improved by - ANSWER-Eliminating quality variances
When performing a Root Cause Analysis, after finding the cause of the defect, the next
step should be - ANSWER-Take corrective action immediately
Making unapproved process adjustments results in - ANSWER-Greater variation
Cause and Effect diagrams help during the _____ phase of the Plan-Do-Check-Act
(PDCA) cycle - ANSWER-Checking
The first step in constructing a Cause and Effect diagram is to - ANSWER-Write down
the problem statements and draw a box around it
Solutions
While on the production floor, what is audited? - ANSWER-Measurement tool calibration
One of the most important reasons for a checklist in an "in-process" audit is to -
ANSWER-Obtain relatively uniform results
Consider the statement, "Even if corrective action is taken immediately for a finding
during the audit, all significant deficiencies should be detailed in the written report." This
statement is - ANSWER-True, because the auditor is responsible for an accurate report
of all findings
A basic requirement of a third party audit organization is that it is conducted by -
ANSWER-Someone outside of the organization
The purpose of a quality audit program is to - ANSWER-Ensure that procedures and
processes are followed
The specific effect of a quality assurance system on a manufacturing department can be
measured by - ANSWER-Number of defects
A worker is filling in while the supervisor is on vacation, and is responsible for keeping
track of a pH level of a cleaning process. The worker does not understand one of the
items to be filled in. What should he/she do? - ANSWER-Ask for help
End-item product audits will directly measure the - ANSWER-Outgoing product quality
A Corrective Action Report was submitted to prevent using the wrong ink in a making
process. This has been a recurring problem. The normal audit time in this department is
usually every six months. What should be done in this situation? - ANSWER-The ink
color should be checked every time it is replenished and documented
To ensure continued accuracy, inspection must be periodically - ANSWER-Calibrated
Adjusting an instrument or device to a standard is called - ANSWER-Calibration
In general, how often a surface finish gage be mastered/calibrated? - ANSWER-As
dictated by company standards
, Which of the following is the basis for establishing calibration intervals? - ANSWER-
Reliability
Which of the following is necessary for analyzing output of work processes? -
ANSWER-Control charts
A tool that could be used to determine process capability is a - ANSWER-Control chart
During a production operation, the operator notices that there is a minor quality
discrepancy on the part that is not critical to the function or performance of the part. The
operator should - ANSWER-Inform the lead person/supervisor to determine correct
action to take
Who benefits from tracking, communicating, and correcting defect trends? - ANSWER-
Everyone
If a worker notices that there seems to be an increasing number of defects from a
specific line, what should that worker do? - ANSWER-Report defects to the appropriate
contact
Of the four classifications of quality costs, which one will provide the greatest dollar
savings versus dollars spent? - ANSWER-Prevention costs
Recommendations for corrective action are the responsibility of - ANSWER-All
knowledgeable persons
Using a pre-determined distribution list for improvement recommendations will ensure
that - ANSWER-The apropriate parties are notified
A capable manufacturing process trends to run - ANSWER-In control
ISO 9000 - ANSWER-Documents standards within an organization
Process quality can be improved by - ANSWER-Eliminating quality variances
When performing a Root Cause Analysis, after finding the cause of the defect, the next
step should be - ANSWER-Take corrective action immediately
Making unapproved process adjustments results in - ANSWER-Greater variation
Cause and Effect diagrams help during the _____ phase of the Plan-Do-Check-Act
(PDCA) cycle - ANSWER-Checking
The first step in constructing a Cause and Effect diagram is to - ANSWER-Write down
the problem statements and draw a box around it
