BCOR 370 EXAM 2 HOUGHTON | QUESTIONS AND ANSWERS | WINTER 2026 | 100%
CORRECT.
Organizational Structure - (ANSWER)framework of jobs and departments that directs the behavior of
individuals and groups towards achieving the organization's objectives
Work Specialization - (ANSWER)subdivision of tasks into individual jobs
Delegating - (ANSWER)Process of transferring authority and responsibility to another member of the
health care team to complete a task, while retaining accountability
Centralized - (ANSWER)authority to make a decision at the top level
Decentralization - (ANSWER)authority to make decisions at the lower level
Span of Control - (ANSWER)number of employees that report to a given manager
Chain of Command (unity of command) - (ANSWER)single flow of authority through organization
Functional Structure - (ANSWER)CEO, marketing, production, HR, IT, customer service; grouping of
people that have similar skills/functions
Product Structure - (ANSWER)have different departments based on the type of products they have
Geographic product - (ANSWER)organize according to geographic areas
Matrix Structure - (ANSWER)combining diff types of structures; advantage is that you can fine tune
structure that fits your business mission, easy to add and expand to, cost-effective (assign people to
multiple departments), disadvantage is that it violates the chain of command because someone could
have two bosses
, BCOR 370 EXAM 2 HOUGHTON | QUESTIONS AND ANSWERS | WINTER 2026 | 100%
CORRECT.
Organic organization - (ANSWER)collaboration (both vertical and horizontal), adaptable duties, few
rules, informal communication, decentralized decision authority, flatter structures (org. is like a living
thing; able to change depending on circumstances/situations
Mechanistic organization - (ANSWER)rigid hierarchical relationships, fixed duties, many rules, formalized
communication, channels, centralized decision authority, taller structures (org. is like a machine- isn't
flexible, only built to do one thing)
Human Resource Management - (ANSWER)concerned with getting, training, motivating and keeping
competent employees, the practices and polices necessary to get the right people
Talent Acquisition - (ANSWER)recruiting and selecting the best people for the job
Legal Aspects of HR - (ANSWER)-we can discriminate in hiring, compensating and promoting people
-we CAN NOT unfairly discriminate; that is, make employment decisions based on factors that are not
job related
Title VII of the Civil Rights Act of 1964 - (ANSWER)Forbids discrimination on the basis of sex, race, color,
religion, or national origin in all areas of the employment relationship
Equal Pay Act of 1963 - (ANSWER)Comparable Worth; have to pay people equal amounts for equal amt
of work (basis of gender)
Americans with Disabilities Act of 1990 - (ANSWER)A law passed in 1990 that requires employers and
public facilities to make "reasonable accommodations" for people with disabilities and prohibits
discrimination against these individuals in employment.
BFOQ (Bona Fide Occupational Qualification) - (ANSWER)an exception in employment law that permits
sex, age, religion, and the like to be used when making employment decisions, but only if they are
"reasonably necessary to the normal operation of that particular business."
CORRECT.
Organizational Structure - (ANSWER)framework of jobs and departments that directs the behavior of
individuals and groups towards achieving the organization's objectives
Work Specialization - (ANSWER)subdivision of tasks into individual jobs
Delegating - (ANSWER)Process of transferring authority and responsibility to another member of the
health care team to complete a task, while retaining accountability
Centralized - (ANSWER)authority to make a decision at the top level
Decentralization - (ANSWER)authority to make decisions at the lower level
Span of Control - (ANSWER)number of employees that report to a given manager
Chain of Command (unity of command) - (ANSWER)single flow of authority through organization
Functional Structure - (ANSWER)CEO, marketing, production, HR, IT, customer service; grouping of
people that have similar skills/functions
Product Structure - (ANSWER)have different departments based on the type of products they have
Geographic product - (ANSWER)organize according to geographic areas
Matrix Structure - (ANSWER)combining diff types of structures; advantage is that you can fine tune
structure that fits your business mission, easy to add and expand to, cost-effective (assign people to
multiple departments), disadvantage is that it violates the chain of command because someone could
have two bosses
, BCOR 370 EXAM 2 HOUGHTON | QUESTIONS AND ANSWERS | WINTER 2026 | 100%
CORRECT.
Organic organization - (ANSWER)collaboration (both vertical and horizontal), adaptable duties, few
rules, informal communication, decentralized decision authority, flatter structures (org. is like a living
thing; able to change depending on circumstances/situations
Mechanistic organization - (ANSWER)rigid hierarchical relationships, fixed duties, many rules, formalized
communication, channels, centralized decision authority, taller structures (org. is like a machine- isn't
flexible, only built to do one thing)
Human Resource Management - (ANSWER)concerned with getting, training, motivating and keeping
competent employees, the practices and polices necessary to get the right people
Talent Acquisition - (ANSWER)recruiting and selecting the best people for the job
Legal Aspects of HR - (ANSWER)-we can discriminate in hiring, compensating and promoting people
-we CAN NOT unfairly discriminate; that is, make employment decisions based on factors that are not
job related
Title VII of the Civil Rights Act of 1964 - (ANSWER)Forbids discrimination on the basis of sex, race, color,
religion, or national origin in all areas of the employment relationship
Equal Pay Act of 1963 - (ANSWER)Comparable Worth; have to pay people equal amounts for equal amt
of work (basis of gender)
Americans with Disabilities Act of 1990 - (ANSWER)A law passed in 1990 that requires employers and
public facilities to make "reasonable accommodations" for people with disabilities and prohibits
discrimination against these individuals in employment.
BFOQ (Bona Fide Occupational Qualification) - (ANSWER)an exception in employment law that permits
sex, age, religion, and the like to be used when making employment decisions, but only if they are
"reasonably necessary to the normal operation of that particular business."
