ASSURED SUCCESS
Which two key elements does an effective organization include?AnswerHuman Interaction & Structure
Why does a line organization structure function most effectively in a crisis situation?AnswerIt
establishes a direct flow of authority
A company might divide itself into smaller groups that best match the types of customers it serves.
What is this an example of?AnswerDepartmentalization
Which primary driver does management use for an organization's structure?AnswerAchievement of
company goals
Which step in the organizing process results in management grouping work activities into units within
the organization?AnswerDepartmentalization
A high-tech startup company is launching a marketing campaign for its new social media portal by
highlighting how the portal exceeds the connectivity and collaboration capabilities of all other social
media sites.
Which type of competitive advantage is this company leveraging?Answerproduct
Which marketing strategy is devoted to maintaining continuous bottom line prices rather than relying
on short-term price-cutting tactics such as cents-off coupons, rebates, and special
sales?AnswerEveryday Low Pricing
When would a pull promotional strategy enhance a competitive advantage to market a product better
than a push strategy?AnswerWhen demand for the product is driven by the end user
Which marketing tool is often used to build effective relationship marketing campaigns?AnswerAffinity
Programs
,Which element of the promotional mix has the advantage of messaging that can be tailored for each
customer but the disadvantage of a high cost per contact?AnswerPersonal Selling
What three factors should be addressed in a successful marketing plan?AnswerTarget Market, Sales
Revenue Goals and Plan Implementation Timeline
Which three characteristics are measured in demographic segmentation?AnswerRace & Ethnicity,
Income and Household Size
In which three ways does business-buying behavior differ from consumer-buying behavior?AnswerA
group or committee often makes decisions
Purchasers often invite selected providers to bid on a purchase
Buyers face organizational influences that affect their own preferences
Which three factors suggest a product should be marketed as a specialty product?AnswerPriced high
Purchased infrequently
Available from a small number of retail outlets
With which two types of products does a marketing strategy rely on advertising more than personal
selling?AnswerAccessories to primary products
Consumable supplies
After years of marketing a body lotion, a cosmetics company begins promoting the lotion as an insect
repellent as well.In which three product life cycle extension strategies did this company
engage?AnswerAdding new users, finding new uses for the product, increasing frequency of use.
What are three qualities of strong brand equity?AnswerAwareness, Loyalty and favorable images
A customer intends to purchase her favorite cereal. It is out of stock, so she purchases an alternative
brand of cereal instead.Which stage of brand loyalty is this customer in?Answerbrand preference
,Which manufacturer distribution model is enhanced by the shipping and tracking capabilities of a global
package delivery service?AnswerDirect
Which three tasks are key responsibilities of operations managers?AnswerPlanning the overall
production process
Determining the best layout for the firm's facilities
Implementing the production plan
Which two characteristics does a Just-In-Time (JIT) System have?AnswerProduction using JIT reduces a
firm's inventory costs.
A JIT system seeks to eliminate anything that does not add value in operations activities.
Which aspect of operations management do the ISO 9000 standards address?AnswerEstablishment of
effective quality systems
Which manufacturing model uses technology to produce small runs of customized products cost
effectively?AnswerFlexible
Which two of the following distribution channels would take title of the products they
handle?AnswerLimited-function merchant wholesaler
Full-function merchant wholesaler
Which economic graph is used by organizations to regulate production by predicting the amount of
product buyers will purchase at different prices?AnswerDemand Curve
Which two factors drive demand in a microeconomic system?AnswerPrice of substitute goods
Customer preference
How does a sudden shortage of a commodity product affect the immediate demand for the product at
its current price?AnswerDemand increases
Which two impacts result from a nation's increase in productivity?AnswerEconomy expands
, Personal wealth increases
For which two purposes will the U.S. Federal Reserve System follow an expansionary monetary
policy?AnswerTo encourage bankers to make loans
To cut the cost of borrowing
Which two economic impacts should a manager anticipate when the U.S. government reduces the
number of Treasury bills, Treasury Notes, and Treasury bonds it sells?AnswerA rise of interest rates on
these securities
An increase in overall cost of debt to private borrowers
What is one role of a financial manager?AnswerAnalyzing major investment decisions
Which two activities are finance activities rather than accounting activities?AnswerMaking capital
market investments
Creating a financial plan
Which three sources should a business consider when seeking a long-term funding
source?AnswerVenture capital
Public sale of stocks
Hedge funds
In which type of security should a business invest its excess cash in anticipation of paying off the current
year's tax liability?Answercommerical paper
Which role does the underwriter play in financing business operations when using the capital market to
sell securities to the public?AnswerIt assumes the risk of the assessed value of the security from the
issuer.
Why should a manager use financial controls in a firm's financial plan?AnswerTo determine the accuracy
of forecasted revenues, costs, and expenses