QUESTIONS & ANSWERS(RATED
A+)
What Secretary of the Navy manual sets forth guidelines to follow to sore classified
information? - ANSWERSECNAV M 5510.36
In an office setting, personal objects should be stored in what manner? -
ANSWERAway from view.
How many inches should chair seats be situated below the base of typewriters or
computer keyboards? - ANSWER12 inches
Which of the following items is not a common piece of office equipment? -
ANSWERDigitizer
What standard Subject Identification Code series encompasses financial
management topics? - ANSWER7000
What Standard Subject Identification code series encompasses information
technology and communications topics? - ANSWER2000
What standard Subject Identification Code series encompasses civilian personnel
topics? - ANSWER12000
What mail item should be used to route all mail of importance? - ANSWERControl
Slip
What officer, in coordination with the executive officer, is responsible for the
implementation of the directive issuance system? - ANSWERAdministrative
Other than the subject classification number, what other information is used to file
instructions or notices received from outside activities? - ANSWEROriginator
What does the acronym SOP stand for? - ANSWERStandard operating procedure
A staff administration department is normally part of what component's administrative
offices? - ANSWERShore
What member of a flag officer's personal staff is a post-major activity commanding
officer? - ANSWERChief of Staff
What member of a Flag officer's personal staff is responsible for the operational flow
of the front office? - ANSWERFlag writer
, What member's of a flag officer's staff is normally responsible for the management of
the daily operations of shore commands? - ANSWERExecutive assistant
What quality is the primary means of communication? - ANSWERVoice
What critical attribute is best described as conveying to personnel that you will solve
their problems in a timely manner? - ANSWERExpectations
What critical attribute will directly affect the reputation of your department and the
command climate? - ANSWERPositivity
What critical attribute can be described as keeping on top of the changes in policy or
management systems? - ANSWERTraining
Which of the following traits are demanded of a Yeoman? - ANSWERIntegrity
Other than attitude and appearance, what other trait plays a major role in good
customer service? - ANSWERPride
Which role best describes recognizing that your impression sets the stage for the
daily interactions with the customer? - ANSWERExamining your attitude
What characteristics are common customer service mistakes? - ANSWERPersonal
reactions, language barriers, and demeanor
What Yeoman school provides senior personnel with the knowledge of administrative
and personnel office management and procedures? - ANSWERF
What yeoman school provides top performing Sailors with extensive training in flag
office administration and management? - ANSWERC
What yeoman Navy Enlisted Classification deals with Top Secret / Sensitive
Compartmented Information and personnel Security? - ANSWER9190
WHat yeoman NEC describes a yeoman trained to work on a flag officer personal
staff? - ANSWER2514
What does the acronym FTS stand for? - ANSWERFull time support
Other than a submarine leading yeoman, what other advanced leadership position
directly represents the executive officer of a command? - ANSWERLeading petty
officer
What term is used to describe a priority is place, time, or rank? -
ANSWERPrecedence