WGU C980 Innovation Research Report Worksheet Assignment
4 | 2026 Latest Update with Complete Solution
Instructions:
Choose one additional innovation that you researched, other than the Hackensack and
Healthvana innovations, to analyze. The analysis report should include a description of the
innovation, the type of innovation, an impact comparison, and a brief impact assessment.
1. Describe the innovation. Describe an innovation, the problem it is designed to solve,
and how it will potentially solve the problem.
Radix Health is an innovative technological solution that intends to provide a better, more
convenient experience for healthcare providers and patients and increase access to quality
care with the correct providers. It particularly provides an improved scheduling experience
for specialty providers such as orthopedic surgeons. It is designed to improve and increase
patient access and communication with the right provider, improve patient convenience,
and simplify office procedures. It provides this by tailoring a platform that enables
scheduling staff or patients to answer questions that guide them toward the correct
physician, patients to check-in for their appointments, fill out intake forms, and even pay
their balances without entering a facility (DASH by Radix, n.d.).
2. Determine the type of innovation. Determine and justify whether the innovation is
sustaining or disruptive.
Radix Health is a sustaining innovation because it is not creating a brand-new technology
or concept, it is merely improving upon the technology that is already used by healthcare
providers worldwide. “A sustaining innovation improves existing products. It does not
create new markets or value markets, but develops existing ones with better value”
(Sustaining Innovation vs. Disruptive Innovation, 2017, para.4).
3. Existing solution(s). Identify at least one existing technology or current practice that is
used to address the identified problem. Include a description of its strengths and
limitations in resolving the problem. Cite sources that substantiate your evaluation.
Existing Solution Strengths Limitations
(name, description, and (How well does it (What are its greatest
problem it addresses) address the problem?) limitations in addressing the
problem?)
1
, Allscripts: FollowMyHealth is The greatest strength with FollowMyHealth seems to
a patient portal that allows FollowMyHealth is that it receive overall poor ratings
patients to contact their functions as a “one stop with little strengths. Both
providers and access shop” for both primary and patients and healthcare
personal health information. specialty providers and providers alike describe how
It aims to improve patient patient engagement. It difficult the technology can
engagement and increase provides an EHR for providers be to use. Brett, a patient
ability to communicate with a and personalized portal for who works in computer
patient’s healthcare team patients. It is compatible with software comments, “I refuse
(What Is FollowMyHealth?, many different operating to use this garbage! There is
2020). systems like Windows, Mac, a terrible lag in
and Linux. It allows for communications between
automatic updates of patient when a message is sent,
records and all patient input when an email or text
data streams directly into the notification is received
2
4 | 2026 Latest Update with Complete Solution
Instructions:
Choose one additional innovation that you researched, other than the Hackensack and
Healthvana innovations, to analyze. The analysis report should include a description of the
innovation, the type of innovation, an impact comparison, and a brief impact assessment.
1. Describe the innovation. Describe an innovation, the problem it is designed to solve,
and how it will potentially solve the problem.
Radix Health is an innovative technological solution that intends to provide a better, more
convenient experience for healthcare providers and patients and increase access to quality
care with the correct providers. It particularly provides an improved scheduling experience
for specialty providers such as orthopedic surgeons. It is designed to improve and increase
patient access and communication with the right provider, improve patient convenience,
and simplify office procedures. It provides this by tailoring a platform that enables
scheduling staff or patients to answer questions that guide them toward the correct
physician, patients to check-in for their appointments, fill out intake forms, and even pay
their balances without entering a facility (DASH by Radix, n.d.).
2. Determine the type of innovation. Determine and justify whether the innovation is
sustaining or disruptive.
Radix Health is a sustaining innovation because it is not creating a brand-new technology
or concept, it is merely improving upon the technology that is already used by healthcare
providers worldwide. “A sustaining innovation improves existing products. It does not
create new markets or value markets, but develops existing ones with better value”
(Sustaining Innovation vs. Disruptive Innovation, 2017, para.4).
3. Existing solution(s). Identify at least one existing technology or current practice that is
used to address the identified problem. Include a description of its strengths and
limitations in resolving the problem. Cite sources that substantiate your evaluation.
Existing Solution Strengths Limitations
(name, description, and (How well does it (What are its greatest
problem it addresses) address the problem?) limitations in addressing the
problem?)
1
, Allscripts: FollowMyHealth is The greatest strength with FollowMyHealth seems to
a patient portal that allows FollowMyHealth is that it receive overall poor ratings
patients to contact their functions as a “one stop with little strengths. Both
providers and access shop” for both primary and patients and healthcare
personal health information. specialty providers and providers alike describe how
It aims to improve patient patient engagement. It difficult the technology can
engagement and increase provides an EHR for providers be to use. Brett, a patient
ability to communicate with a and personalized portal for who works in computer
patient’s healthcare team patients. It is compatible with software comments, “I refuse
(What Is FollowMyHealth?, many different operating to use this garbage! There is
2020). systems like Windows, Mac, a terrible lag in
and Linux. It allows for communications between
automatic updates of patient when a message is sent,
records and all patient input when an email or text
data streams directly into the notification is received
2
