QUESTIONS AND ANSWERS GUARANTEED TO
PASS
◉ antecedent. Answer: conditions that occur before behavior, which
trigger the behavior
◉ Anxiety, anxious (Crisis Development/Behavior Levels). Answer:
Change in behavoir; pacing, jimmy leg, repetitive body movement,
sweating, perseveration
◉ Auxiliary team member duties. Answer: check, address, recognize,
engage in
◉ behavior. Answer: observable actions that immedicately follow
the antecedent
◉ Behavior level and interventions - Acting-out Person/Nonviolent
Physical Crisis Intervention. Answer: CPI Classroom Models of CPI
Personal Safety Techniques and Nonviolent Physical Crisis
Intervention as a last resort
,◉ Behavior level and interventions - anxiety/supportive. Answer:
proxemics, kinesics, CPI Supportive Stance, paraverbal
communicataion
◉ Behavior level and interventions - defensive/directive. Answer:
CPI Verbal Escalation Continuum and Setting Limits
◉ Behavior level and interventions - Tension Reduction/Therapeutic
Rapport. Answer: The CPI COPING Model
◉ Biomechanical Benefit. Answer: Hold & stabilize, pull/push, lever
◉ Build on the CPI foundation - demonstrate. Answer: demonstrate
ability and confidence in applying course content and skills to real-
life work experiences
◉ Build on the CPI foundation - develop. Answer: develop a greater
understanding of course concepts
◉ Build on the CPI foundation - problem. Answer: problem solve and
strengthen crisis intervention skills
◉ Build on the CPI foundation - receive. Answer: receive additional
supporting information
,◉ build relationships. Answer: share control of the environments
through small choices, offer choices, start positive conversations to
build rapport, empower the person
◉ challenge position. Answer: face-to-face, toe-to-toe, and eye-to-
eye in relation to another which is perceived as a challenge
◉ Challenging: Questioning authority - Verbal Escalation Co.
Answer: attempting to draw staff into a power struggle; downplay
the challenge. Stick to the topic. Set limits
◉ Circle the best example of the CPI Supportive Stance and list three
reasons why you should use it:. Answer: B and 3 reasons are: 1.
communicate respect by honoring personal space, 2.
nonthreatening/nonchallenging and 3. Contributes to staff's
personal safety/offers an escape route
◉ Complete the CPI Verbal Escalation continuum:. Answer:
Defensive in the middle of the kite and then around the edges goes:
1. Questioning 2. Refusal, 3. Release, 4. Intimidation and 5. Tension
Reduction
◉ Components of the initial training - focus. Answer: focus on
alternatives when a person loses control and become violent
, ◉ Components of the initial training - intervention skills. Answer:
use nonverbal, paraverbal, verbal, and physical intervention skills
◉ Components of the initial training - organize. Answer: Organize
thoughts about responding to agitated, disruptive, assaultive
individuals
◉ Components of the initial training - techniques. Answer: use
techniques to control your anxieties during interventions, maintain
a professional attitude
◉ Components of the initial training - work. Answer: work as a team
to resolve disruptive and dangerous situations effectively, safely, and
respectfully
◉ Components of the Postvention process - control. Answer: be sure
everyone is calm and rational
◉ Components of the Postvention process - give. Answer: provide
support and encouragement
◉ Components of the Postvention process - investigate. Answer:
look for alternatives