Management: Driving Digital
Transformation to Increase Local and Global
Performance, Growth and Sustainability
12th Edition by Efraim Turban, Carol
Pollard
COMPLETE CHAPTERS 1-14| VERIFIED
SOLUTIONS FOR EXAM
PREPARATIONS
St
ud
yS
Page | 1
H
,Chapter 1: Digital Transformation Disrupts Companies, Competition, and Careers Locally
and Globally
Multiple Choice
1. In the early stages of a startup like Uber, valuation is based heavily on the company‘s
a. technology
b. present value
c. growth potential
d. assets
<Accurate Answer> C Difficulty: Medium
Section Reference: Opening Case
Learning Objective: Define the differences between the on-demand and sharing economies and the
six business objectives IT should focus on to enhance organizational performance, growth, and
sustainability.
AACSB: Technology
2. is an easy-to-read, often single-page, real-time user interface, showing a graphical
presentation of the current status and historical trends of an organization‘s key performance
indicators to enable instantaneous and informed decisions to be made.
a. Predictions
b. Dashboards
c. Digital models
d. Real-time reports
<Accurate Answer> B Difficulty: Easy
Section Reference: Technology Mega Trends
Learning Objective: Describe how IT is disrupting the way that companies operate, the IT
megatrends that are driving organizational performance, growth, and sustainability and how COVID-
19 is accelerating digital transformation.
AACSB: Technology
St
ud
yS
Page | 2
H
,3. A top concern of well-established corporations, global financial institutions, born-on-the- Web
retailers, and government agencies is how to design their digital business models in order to do all of
the following, except:
a. Deliver an incredible customer experience
b. Improve profitability
c. Implement cloud computing
d. Increase market share
<Accurate Answer> C Difficulty: Medium
Section Reference: Disruptive Digital Business Models
Learning Objective: Define the differences between the on-demand and sharing economies and the
six business objectives IT should focus on to enhance organizational performance, growth, and
sustainability.
AACSB: Analytic skills
4. In the digital (online) space, there is a strong relationship between the quality of a firm's
, which in turn increases revenue.
a. mobile apps and business transactions
b. IoT capabilities and KPIs
c. business model and marketing efforts
d. customer experience and loyalty
<Accurate Answer> D Difficulty: Hard
Section Reference: Disruptive Digital Business Models
Learning Objective: Define the differences between the on-demand and sharing economies and the
six business objectives IT should focus on to enhance organizational performance, growth, and
sustainability.
AACSB: Technology
5. Market conditions and technological innovations that are propelling the explosion of on- demand
and shared services include all the following except:
St
a. smartphone-connected consumers
ud
b. private data centers
yS
Page | 3
H
, c. simple and secure purchasing flows
d. location-based services
<Accurate Answer> B Difficulty: Medium
Section Reference: Doing Business in the On-Demand and Sharing Economy
Learning Objective: Define the differences between the on-demand and sharing economies and the
six business objectives IT should focus on to enhance organizational performance, growth, and
sustainability.
AACSB: Technology
6. is a company‘s core strategy for making a profit. It defines the products and/or services it will
sell, its target market, costs associated with doing business, and the company‘s ongoing plans for
achieving its goals.
a. Business model
b. Website
c. Data analytics
d. Technology stack
<Accurate Answer> A Difficulty: Easy
Section Reference: Disruptive Digital Business Models
Learning Objective: Define the differences between the on-demand and sharing economies and the
six business objectives IT should focus on to enhance organizational performance, growth, and
sustainability.
AACSB: Technology
7. Machine-to-machine (M2M) technology enables sensor-embedded products to share reliable real-
time data.
a. over short distances
b. via radio signals
c. using cloud services
d. via databases
St
<Accurate Answer> B Difficulty: Hard
ud
Section Reference: Technology Mega Trends
yS
Page | 4
H