SCM MISY 5375: Final Study Guide Latest Updated
100% Correct 126
Incorrect 0
1 of 126
Term
Offering only every-day-low-pricing will help to eliminate which of the
following obstacles to process integration?
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Silo mentalities Bullwhip effect
Disintermediation Multiple channel queuing system
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2 of 126
Term
,All of the following are considerations used in designing service
layouts EXCEPT:
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Efficiency of workflow Ease of access to parking lot
Visibility of service areas Proximity to competitors
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3 of 126
Term
The average transaction at a single channel, single phase checkout
stand can be completed in 5 minutes and customers arrive at the
average rate of one every 4 minutes. On average, what is the server
utilization?
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0.80 0.75
0.60 0.90
, Don't know?
4 of 126
Term
Which of the following is used to increase data security in CRM
systems?
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Outsourcing IT support to
international vendors Using cloud storage for CRM data
Implementing automated marketing Choosing call center services
systems from domestic companies
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5 of 126
Term
Reverse logistics can have a positive impact on the environment
through activities such as:
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, Recycling Industrial Housekeeping
Crossdocking Lateral Cycling
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6 of 126
Term
Which of the following is NOT consistent with a decentralized
warehousing system?
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Inbound transportation costs will be Outbound transportation costs
lower will be higher
Customer service levels will be Inventory management will be more
reduced centralized
Don't know?
100% Correct 126
Incorrect 0
1 of 126
Term
Offering only every-day-low-pricing will help to eliminate which of the
following obstacles to process integration?
Give this one a try later!
Silo mentalities Bullwhip effect
Disintermediation Multiple channel queuing system
Don't know?
2 of 126
Term
,All of the following are considerations used in designing service
layouts EXCEPT:
Give this one a try later!
Efficiency of workflow Ease of access to parking lot
Visibility of service areas Proximity to competitors
Don't know?
3 of 126
Term
The average transaction at a single channel, single phase checkout
stand can be completed in 5 minutes and customers arrive at the
average rate of one every 4 minutes. On average, what is the server
utilization?
Give this one a try later!
0.80 0.75
0.60 0.90
, Don't know?
4 of 126
Term
Which of the following is used to increase data security in CRM
systems?
Give this one a try later!
Outsourcing IT support to
international vendors Using cloud storage for CRM data
Implementing automated marketing Choosing call center services
systems from domestic companies
Don't know?
5 of 126
Term
Reverse logistics can have a positive impact on the environment
through activities such as:
Give this one a try later!
, Recycling Industrial Housekeeping
Crossdocking Lateral Cycling
Don't know?
6 of 126
Term
Which of the following is NOT consistent with a decentralized
warehousing system?
Give this one a try later!
Inbound transportation costs will be Outbound transportation costs
lower will be higher
Customer service levels will be Inventory management will be more
reduced centralized
Don't know?
